Service Center Operations Manager

1 week ago

tamil nadu, India beBeeLeadership Full time

Area Service Manager Job DescriptionThis is a leadership position responsible for overseeing service centers and ensuring customer satisfaction.Key responsibilities include:Recruiting, training, certifying, and evaluating partners/technicians' performance according to standard operating procedures (SOPs)Managing the availability and upgrades or terminations of servicesCollaborating with store managers and sales teams for service operationsMotivating and managing a team of service center and care center personnelCoordinating the flow of incoming calls for on-site support of servicesOverseeing the costs/expenses of service and care centers within given guidelinesProviding necessary skills/training to team members based on needs and gapsRequirements:Strong leadership and management skillsAbility to motivate and manage a teamExcellent communication and interpersonal skillsAttention to detail and ability to multitaskKnowledge of SOPs and service delivery processes

  • Regional Service Operations Manager

    5 days ago

    tamil nadu, India beBeeService Full time

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  • Area Service Manager

    2 weeks ago

    Tamil Nadu, India Indkal Technologies Pvt Ltd Full time

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    1 week ago

    Tamil Nadu, India MTAB Technology Center P Ltd Full time

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