Customer Support Advocate
3 days ago
Customer Support SpecialistAs a Customer Support Specialist, you will be responsible for providing exceptional support to our customers. Your primary role will be to respond to customer inquiries via live chat, email, phone, or social media platforms.Key Responsibilities:Customer Inquiry Resolution: Respond to customer inquiries in a timely and professional manner, ensuring that all issues are resolved to the customer's satisfaction.Product Knowledge**: Maintain deep knowledge of company products, services, and policies to provide accurate information and resolve product or service-related problems.Collaboration**: Collaborate with team members and other departments to address customer issues effectively and ensure seamless communication across teams.Continuous Improvement**: Stay up-to-date with industry trends and best practices to continuously improve your skills and knowledge in customer support.While performing these duties, you will possess excellent communication and interpersonal skills, enabling you to work effectively with customers, colleagues, and other stakeholders. You will also demonstrate adaptability, problem-solving skills, and a proactive approach to addressing customer concerns. By joining our team, you will contribute to delivering exceptional customer experiences and helping our organization grow.Requirements:Bachelor’s Degree**: Hold a bachelor’s degree in any discipline.Excellent Communication Skills**: Possess excellent written and verbal communication skills in English and Hindi.Experience**: Have experience working in customer support roles.Technical Requirements**: Possess a high-performance computer and a stable internet connection.
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Varanasi, India Jet Fly Airways Full timePosition Summary:We are seeking a dedicated and customer-focused Customer Support Representative to join our team. In this role, you will serve as the first point of contact for our customers, helping them resolve issues, answer questions, and ensure a positive experience with our products/services. Key Responsibilities:Respond to customer inquiries via...
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Varanasi, India Jet Fly Airways Full timePosition Summary:We are seeking a dedicated and customer-focused Customer Support Representative to join our team. In this role, you will serve as the first point of contact for our customers, helping them resolve issues, answer questions, and ensure a positive experience with our products/services. Key Responsibilities:Respond to customer inquiries via...
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Telesales And Customer Support Executive
2 weeks ago
Shivpur, Varanasi, India Ms Sungrid Energy Solutions Full time ₹ 2,00,000 - ₹ 6,00,000 per yearJob Description – Tele sales and Customer support Executive Position: BPO Executive Location: Nepali bag shivpur Varanasi Company: Sungrid Energy Solutions Responsibilities: Make outbound calls to prospective customers and introduce company products/services. Handle inbound queries and provide accurate information to clients. ...
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Customer Support Representative
5 days ago
Susuwahi, Varanasi, Uttar Pradesh, India ROOMLELO Full time ₹ 4,00,000 - ₹ 12,00,000 per yearCustomer Support RepresentativeCustomer Support Representatives use their knowledge of company products, services, and policies to assist callers with inquiries, complaints, or problems. They speak with customers, listen to them gain a better understanding of their needs, and offer possible solutions.Customer Support Representative Job DescriptionWe are...
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Business Support, Exim
2 weeks ago
Varanasi, India Whatjobs IN C2 Full timeThe Business Support will be responsible for order execution and customer satisfaction through efficient management of sales orders, documentation, and logistics activities. The position ensures accuracy in SAP order processing, effective coordination among internal departments and external stakeholders. Also, this position will be responsible for...
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Customer Care Executive
6 days ago
Varanasi, India Vidhan Group Full timeManaging a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. - Selecting and hiring new staff. - Monitoring the work of individual representatives and of...
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Customer Support Executive
1 week ago
Manduadih, Varanasi, Uttar Pradesh, India MSS Maadhyam Staffing Solutions Pvt Ltd Full timeIdentify and assess customer needs to provide appropriate solutions and assistance. - Resolve customer complaints and concerns efficiently, aiming for first-call resolution whenever possible. - Maintain accurate records of interactions with customers and update relevant information in the database. - Collaborate with other departments to escalate complex...
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Network Support Engineer
2 weeks ago
Varanasi, India Hamilton Barnes Full timeJob Title: Network Support Engineer (Weekend (Thurs to Monday) – Remote)Location: Remote within IndiaAbout the Opportunity:Join a rapidly expanding technology company as part of its Network Support Division, providing remote weekend coverage to enterprise clients. You’ll work across complex, high-performance network environments built on proprietary...
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Customer Care Executive
1 week ago
Varanasi, India Seven Full timeKey Responsibilities:Respond to customer inquiries via phone, email, and chatShare customer feedback to improve products and servicesMake outbound calls to promote and sell apparel collectionsHandle inbound leads and close sales effectivelyUnderstand customer needs and recommend suitable productsProvide post-sales support to ensure customer satisfaction and...
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Dental Product Technical Support Specialist
3 days ago
varanasi, India beBeeCustomer Full timeCustomer Experience Specialist in APACMeditation and dental products company seeks a dedicated professional to provide technical and customer support in the Asia-Pacific region.The ideal candidate will be responsible for handling service tickets, attending events, updating support materials, and interacting with customers online and in person.Service ticket...