Telesales And Customer Support Executive
3 days ago
Job Description – Tele sales and Customer support Executive
Position: BPO Executive
Location: Nepali bag shivpur Varanasi
Company: Sungrid Energy Solutions
Responsibilities:
Make outbound calls to prospective customers and introduce company products/services.
Handle inbound queries and provide accurate information to clients.
Maintain a positive and professional attitude during calls to build rapport.
Achieve daily/weekly/monthly call and sales targets as assigned.
Record and update customer details, feedback, and call outcomes in the system.
Follow up with potential leads and convert them into sales opportunities.
Resolve customer queries and escalate issues when necessary.
Work closely with the sales and marketing team to improve lead generation.
Requirements:
Minimum qualification: 12th pass/Graduate (preferred).
Prior experience in telecalling/telemarketing/customer service is an advantage.
Excellent communication skills in [Hindi/English/local language as per need].
Good convincing and negotiation skills.
Ability to handle rejection and remain motivated.
Basic computer knowledge (MS Office, CRM software usage).
Ability to work under pressure and meet targets.
Key Skills:
Communication skills
Customer handling
Sales and negotiation skills
Active listening
Multitasking ability
Time management
Salary: As per industry standards incentives
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