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ahmedabad, India beBeeCollaboration Full time

About the Role:The Senior Collaboration Specialist is responsible for designing, implementing and maintaining collaboration tools to ensure seamless integration with our IT infrastructure.Key Responsibilities:Configure and optimize collaboration tools such as Google Workspace and other platforms.Analyze and resolve technical issues related to collaboration tools, working closely with vendors like Dmarcian, Sendgrid, O365, Slack Workspace.Provide technical support and expertise for collaboration tools.Develop user guides, procedures and troubleshooting steps for optimal tool performance.Manage complex configurations within collaboration tools.Resolve intricate technical issues related to collaboration tools, collaborating with internal teams or vendors.Proactively monitor and maintain collaboration tools to ensure optimal performance.Stay up-to-date on the latest collaboration tool trends and advancements.Integrate collaboration tools with our IT environment.Optimize collaboration solutions' performance, scalability and efficiency.Research new features and implement improvements in collaboration capabilities.Develop innovative collaboration features and functionalities to enhance user experience and productivity.Lead collaboration solution development projects from concept to deployment.Catalyze the adoption of collaboration solutions across the organization.Evaluate and recommend new collaboration technologies and platforms.Negotiate vendor contracts and service level agreements.Mentor administrators in collaboration solution design, development and implementation.Collaboration Tools: Google Workspace, Google Drive, Google Docs, Google Calendar, O365, Slack, Sendgrid, Google Gemini, Google Chat, Google Meet, Google Marketplace, Google Mobile Management, Chrome Enterprise, ChromeOSRequired Skills and Qualifications:Deep knowledge of collaboration tools, systems and infrastructure.Expertise in optimizing performance and scalability of collaboration tools.Skills in integrating collaboration tools with other IT systems and applications.Automation skills to improve efficiency.Able to create solutions for optimal collaboration tool performance.Complex problem-solving skills with analytical judgment.Strong vendor management skills.About You:At least 3 years of experience in IT Engineering, System Administration or similar roles.Bachelor's Degree in Computer Science, Information Technology or a related field (desired).Relevant certifications in collaboration tools or related technologies.Proficient English language skills (B1/B2 oral and written).

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