Assistant Manager

1 day ago

bangalore, India PW (PhysicsWallah) Full time

Job Title: Operations Assistant Manager Department: Business OperationsLocation: HSR Layout - Bangalore (Hybrid)About the RoleThe Operations Assistant Manager will play a key role in ensuring the smooth execution of daily operations, optimizing processes, and driving efficiency across business units. The ideal candidate will collaborate cross-functionally with Product, Sales, Marketing, and Finance teams to ensure seamless student experience, lead flow management, process governance, and operational excellence.Key Responsibilities1. Process Management & OptimizationOversee day-to-day operations to ensure smooth workflow and adherence to SLAs.Identify process gaps and drive improvements to enhance efficiency and learner experience.Develop and document SOPs for recurring tasks and projects.Collaborate with cross-functional teams to align operational goals with organizational objectives.2. Lead & Data OperationsMonitor and manage lead lifecycle through CRM/NPF dashboards (Lead Squared, Kapture, etc.).Ensure proper mapping of leads, enrollments, and refund cases in coordination with Finance and Sales.Regularly review lead performance, drop rates, and call connectivity data to identify areas of improvement.Coordinate with Product and Tech teams to resolve system bugs, lead flow discrepancies, and report delays.3. Reporting & AnalyticsCreate, maintain, and present daily/weekly/monthly reports on sales funnel, productivity, and conversions.Analyze trends to suggest actionable insights for revenue growth and operational performance.Track counselor performance metrics and suggest optimization strategies.4. Stakeholder ManagementAct as the key point of contact between Category, Product, Sales, and Finance teams for operational escalations.Communicate effectively with internal and external stakeholders to ensure timely task completion.Support new initiatives, launches, and quarterly business reviews with structured data and execution plans.5. Quality & ComplianceEnsure all operations follow compliance guidelines and internal quality standards.Regularly audit data entries, call records, and process adherence.Manage refund, re-enrollment, and course transfer operations in coordination with Finance.Required Skills & CompetenciesStrong analytical and problem-solving abilities.Hands-on experience with CRM systems (LeadSquared, Salesforce, HubSpot, etc.) and data reporting tools.Excellent communication and stakeholder management skills.Ability to multitask and work under pressure with attention to detail.Proficiency in Excel/Google Sheets, data visualization, and process documentation.Qualifications & ExperienceBachelor’s or Master’s degree in Business Administration, Operations, or related field.3–6 years of experience in operations, preferably in an EdTech or service-based environment.Experience in process improvement and reporting automation is a plus.Key Performance Indicators (KPIs)Lead to enrollment conversion improvement.Reduction in refund and drop-off cases.Process turnaround time and SLA adherence.Accuracy and timeliness of reports and dashboards.Stakeholder satisfaction and internal collaboration efficiency.Interested candidates can email CV @ ankita.bhowmick@pw.live

  • GTM (Go-To-Market) Engineer - Intern

    5 days ago

    bangalore, India Virtual Manager 365 Full time

    Job Title: Go-To-Market (GTM) Engineer - InternRole Type: InternshipCompany: VM 365Location: Remote (Only India)Time: 20 hours/week (Flexible)Application Closes On: November 30, 2025🔥 About VM 365At VM 365, we build Custom GTM engines (motion) for B2B Startups. We are a dedicated, AI-fueled GTM team that enables startup founders & growth teams to WIN in...

  • Assistant Manager

    24 hours ago

    bangalore, India Computershare Full time

    Location: Bangalore, India This is a hybrid position primarily based in Bangalore, India.  We're committed to your flexibility and wellbeing and our hybrid strategy currently requires three days a week in the office, giving you the option to work remotely for some of your working week. Find out more about our culture of flexible working. We give you a...

  • Assistant Manager

    2 days ago

    Bangalore, India Lodha & Bhatt Full time

    About the Role: We are looking for dynamic and motivated Qualified Chartered Accountants to join our team in Bangalore. This is a cross-functional opportunity designed for fresh CAs who are eager to gain broad exposure across various domains such as Audit, Taxation, Finance & Accounting and Due Diligence. You will work closely with senior professionals and...

  • Assistant Restaurant Manager

    5 days ago

    bangalore, India Centro Hotels Full time

    Tips: Provide a summary of the role, what success in the position looks like, and how this role fits into the organization overall. Responsibilities Assistant Restaurant Manager – Centro Hotels Location: Pune, India About Us: Centro Hotels, part of SARC Hospitality, is dedicated to creating unique and memorable guest experiences. With offerings such as...

  • Assistant Restaurant Manager

    5 days ago

    bangalore, India Centro Hotels Full time

    Tips: Provide a summary of the role, what success in the position looks like, and how this role fits into the organization overall. Responsibilities Assistant Restaurant Manager – Centro Hotels Location: Pune, India About Us: Centro Hotels, part of SARC Hospitality, is dedicated to creating unique and memorable guest experiences. With offerings such as...

  • Assistant General Manager

    3 days ago

    bangalore, India Yes Property Full time

    Company DescriptionAt Yes Property, we excel in advising and facilitating property buyers, focusing mainly on the primary real estate market. Currently centered on metro city real estate markets, we help customers identify the best properties for investment or end-use, fine-tuning their needs and requirements. Our professional real estate advisory process is...

  • Assistant Manager Finance

    1 week ago

    Bangalore, India Vaibhav Vyapaar Full time € 9,00,000 - € 13,00,000

    Form filling is MANDATORY Job Title : Assistant Manager - Finance Job Application Form :-  Location: Envision Technology Center, Nallurhalli, Whitefield, Bangalore Mode of Work : Work from Office Experience Level: • 1-2 Years (Post qualification) Educational Qualification : Chartered Accountant (qualified) Mandatory: • Good understanding of accounting...

  • Assistant Sales Manager

    1 week ago

    bangalore, India LogFix SCM Solutions Pvt Ltd Full time

    Job Description Job Title: Assistant Sales Manager Location: Chennai Department: Sales & Marketing Experience: 4 to 6yrs Salary Range: ₹4 – 6LPA Notice Period: 15 days Note: Kindly drop your CV- Position Overview The Assistant Sales Manager will support sales growth initiatives for Aluminium Expansion Joints (AEJ) and related industrial products. The...

  • Assistant Manager Finance

    1 week ago

    bangalore, India Yuma Energy Full time

    Magna Yuma Pvt Ltd.Job Description: Assistant Manager - FinanceLocation: Bangalore, India (On-site)Domain: Accounting and FinanceRole Summary:We are seeking a detail-oriented and highly motivated Assistant Manager - Finance to join our finance team. The ideal candidate will play a key role in managing financial operations, ensuring statutory compliance, and...

  • Factory Assistant Manager

    1 day ago

    bangalore, India The Standard Brick & Tile Co. Full time

    Job Title: Junior Factory Assistant ManagerJob Location: Tumkur, KarnatakaExperience: 2–4 years in manufacturing or production operationsIndustry: Clay & Terracotta Products / Building MaterialsSalary: ₹4,80,000 – ₹6,00,000 per annumAbout the RoleWe are seeking an energetic and forward-thinking Factory Assistant Manager to oversee the day-to-day...