Assistant Manager

Location: Bangalore, India This is a hybrid position primarily based in Bangalore, India.  We're committed to your flexibility and wellbeing and our hybrid strategy currently requires three days a week in the office, giving you the option to work remotely for some of your working week. Find out more about our culture of flexible working. We give you a world of potential  We give you a world of potential.   Support is awesome in the way trust makes it work When you join this dynamic team as an Assistant Manager, you will enjoy a career, teamwork, flexibility, and leadership you can trust to help accelerate your personal and professional goals. Come be a part of a world of potential at Computershare Business Support Services.  Corporate Trust is a market leader with decades of experience as a provider of trustee and sophisticated agency services for private and public companies, investment bankers, asset managers as well as governments and institutions. We offer a wide range of services that fulfil our clients with a best-in-class reputation built on our high-touch approach to client service we are looking for people to join us and be a part of our exciting future as one of the top corporate trust firms globally.  A key part of this role will be collaborating with our onshore teams to service our Corporate Trust business lines and help us to deliver the professional services our clients trust and depend on.If you're a match to those skills and have the passionate drive to be part of something truly amazing, while working on a diverse team and have the willingness to learn multiple tasks, then this is the perfect opportunity for youA role you will love.   The Assistant Manager is responsible for the day-to-day delivery of high-quality service that meets service level expectations and implement agreed business strategy and regularly monitor performance against it. The Assistant Manager works closely with their peers to ensure that daily, weekly, and monthly goals are met. Assistant Manager is responsible to improve our current service experience for customers and deliver innovative new services. Some of your key responsibilities will include:Manages the staff directly, supports the manager in overseeing broader operations, administrative tasks and act as a backup to managerEngages and communicates with stakeholders including Operations Managers and onshore partners as related to service deliveryEnsure teams adhere to all CPU policies and procedures for related workAttend meetings and training sessions for a range of administrative, operational, and regulatory compliance topicsHandle projects as assigned by ManagerComplete disciplinary actions to address performance and/or attendance issuesDetermine and address the root cause, to eliminate issues, streamline, automate, and innovate to deliver increasingly effective solutionsAdhering to the business continuity policy, standard and guides to ensure their business area is resilient and prepared to respond to incidentsWhat will you bring to the role?  Bachelor's Degree (B.A./B.S./B. Com) or equivalent; 6-10 years related increasing experience in multinational business environments in India. At least 2 years of experience as an Assistant Manager. Directly manage a team of approximately 25 to 30+ operational staff.Must possess deep research skills required to analyze cash transactions in CDO Fusion and must have required competencies to lead the SAS Cash SMEs and analysts.Has a good understanding of how the wider team works together to successful achieve their team and wider department goals and objectives.The role requires attention to detail and excellent judgment based on best practice and previous experience.   The role will have overall accountability for the delivery of our agreed service levels with our clients.  Rewards designed for youHealth and wellbeing rewards that can be tailored to support you and your family.Save for your future. We will support you along your retirement savings journey.Paid parental leave, flexible working and a caring and inclusive culture.Income protection. To ease concerns when the unexpected occurs our package includes short and long-term disability benefits, life insurance, supplemental life insurance (single/spouse/family) and more.And more. Ours is a welcoming and close-knit community, with experienced colleagues ready to help you grow. Our careers hub will help you find out more about our rewards and life at Computershare, visit   #LI-Hybrid