Telecom Solutions Specialist

2 days ago


rajkot, India beBeeUpselling Full time

Job Opportunity: Assistant ManagerWe are seeking a seasoned professional to join our team as an Assistant Manager. This role involves identifying opportunities to upgrade existing clients to higher-value telecom plans, premium features, or advanced solutions that meet their evolving needs.The successful candidate will promote complementary telecom services such as data packages, cloud solutions, VoIP, and managed services to existing customers.This position requires strong communication skills, ability to understand client requirements, and offer tailored solutions that add value.You will work closely with operations, technical, and customer service teams to ensure smooth implementation of upgraded or additional services.Key performance indicators for this role include revenue growth, customer retention, and conversion rates for upsell/cross-sell initiatives.About the Role:Responsibilities:Identify opportunities to upgrade existing clients to higher-value telecom plans, premium features, or advanced solutions.Promote complementary telecom services to existing customers.Build trust through proactive communication and understanding client requirements.Design targeted offers and campaigns for upselling and cross-selling.Work closely with operations, technical, and customer service teams.Measure success through KPIs such as revenue growth, customer retention, and conversion rates.Requirements:Strong communication and interpersonal skills.Able to understand client requirements and offer tailored solutions.Experience in sales, marketing, or customer service.Familiarity with telecom industry trends and technologies.Ability to work in a team environment.What We Offer:A competitive salary and benefits package.Ongoing training and development opportunities.A dynamic and supportive work environment.



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