B2C Customer Relationship Specialist
3 days ago
Customer Relationship Manager – B2CWe are seeking a Customer Relationship Manager to develop and execute customer engagement strategies enhancing retention, satisfaction, and growth.Strong analytical skills for interpreting CRM data and identifying trends, patterns, and insights.Effective communication and sales skills to build lasting relationships with clients and stakeholders.Experience in market segmentation to develop targeted marketing campaigns.Project management skills to oversee CRM initiatives and ensure timely execution and delivery.Proficiency in CRM platforms and tools for data management and customer engagement.Proven ability to collaborate effectively with cross-functional teams and drive business results.Qualifications:Bachelor's degree in Marketing, Business Administration, or related field is preferred.Prior experience in a B2C environment and knowledge of the industry are advantageous.Key Responsibilities:Develop and implement customer relationship strategies.Analyze CRM data to identify trends and opportunities.Build and maintain strong relationships with clients and stakeholders.Manage CRM projects and ensure timely execution.Collaborate with cross-functional teams to drive business results.Requirements:Bachelor's degree in Marketing, Business Administration, or related field.Prior experience in a B2C environment.
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Senior Customer Relationship Manager
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Senior Customer Relationship Strategist
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