Technical Presales Engineer

1 month ago

mumbai, India TECEZE Full time

Job description
Overview: As a Technical Presales Engineer specializing in IT Infrastructure, you will be instrumental in driving business growth by providing technical expertise and support during the pre-sales phase. You will work closely with the sales team to understand customer requirements, design infrastructure solutions, and deliver compelling proposals tailored to meet clients' needs. This role requires a deep understanding of IT infrastructure technologies, excellent communication skills, and the ability to translate technical concepts into business value for both technical and non-technical stakeholders.
Key Responsibilities:
Customer Engagement:
Engage with prospective clients to comprehend their business objectives, technical challenges, and infrastructure requirements.
Conduct discovery sessions to gather detailed information about existing infrastructure, applications, and IT workflows.
Solution Design:
Collaborate with the sales team to develop customized IT infrastructure solutions aligned with customer needs and business objectives.
Design comprehensive architecture diagrams and technical proposals outlining the recommended infrastructure solutions.
Provide technical guidance on the selection of IT infrastructure components, including servers, storage, networking, virtualization, and backup solutions.
Technical Presentations:
Deliver compelling presentations and demonstrations to showcase the features and benefits of proposed IT infrastructure solutions.
Clearly articulate the value proposition and competitive advantages of the recommended infrastructure offerings.
Address technical inquiries and concerns raised by customers during presentations and meetings.
Proof of Concept (PoC) Development:
Lead the development and execution of proof of concept (PoC) projects to validate the feasibility and performance of proposed IT infrastructure solutions.
Work closely with customers to configure, deploy, and test infrastructure environments according to their specific use cases.
Collaboration and Knowledge Sharing:
Collaborate effectively with cross-functional teams, including sales, product management, and engineering, to ensure alignment between customer requirements and technical solutions.
Stay abreast of industry trends, emerging technologies, and best practices in IT infrastructure.
Share knowledge and best practices with colleagues to enhance the overall technical expertise of the organization.

Qualifications:
Bachelor's degree in Computer Science, Information Technology, or a related field. Master's degree preferred.
Proven experience in a technical presales or solutions engineering role, focusing on IT infrastructure solutions.
Deep understanding of IT infrastructure technologies, including servers, storage, networking, virtualization, and backup/recovery.
Excellent communication and presentation skills, with the ability to convey complex technical concepts effectively.
Demonstrated ability to build rapport with customers and establish trusted advisor relationships.
Strong problem-solving skills and the ability to design innovative infrastructure solutions to address customer challenges.
Experience with scripting and automation tools for infrastructure deployment and management is a plus.
Proficiency in creating technical documentation, including architecture diagrams, design documents, and proposals.

Additional Requirements:
Willingness to travel occasionally for customer meetings, presentations, and conferences.
Ability to thrive in a fast-paced environment and manage multiple projects simultaneously.
Strong team player with a proactive and collaborative approach to work.
Flexibility to adapt to changing priorities and business needs
#IT Sales#IT service #cybersecurity #teceze

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