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ServiceNow Architect

2 months ago

bangalore, India Hexaware Technologies Full time

Role: ServiceNow Architect

Location: Any where in India.

Exp: 6+ Years in ServiceNow.


  • Certification as ServiceNow System certified administration and/ or Implementation Specialist
  • Experience working in and managing multiple update sets and coordinating their promotion.
  • Excellent knowledge of ServiceNow Best Practices and ongoing knowledge of latest ServiceNow features.
  • Must have experience in multiple ServiceNow implementations and have developed custom applications
  • Must be adaptable to work in a varied, fast paced exciting, ever changing environment
  • MID Server management experience required
  • ServiceNow Discovery implementation experience required
  • Thorough understanding of ITIL frameworks and processes such as Incident, Problem, Change and Request Fulfillment.
  • ITIL Foundations certification preferred.
  • Bachelor’s degree or equivalent combination of education and experience.
  • Knowledge of LDAP/Active Directory.
  • Experience with HTML coding and Jelly script strongly preferred
  • Experience with Service Portal preferred.
  • Experience implementing systems using the Agile/Scrum methodology
  • Experience with scripting in ServiceNow (Business Rules, UI Pages, UI Macros, etc.)Excellent collaboration skills including analysis, brainstorming, communication, teamwork.
  • Self-starter and innovator.
  • Experience in working on Performance Analytics, ServiceNow Discovery, Service Mapping, ITOM, Event Management and Cloud to Cloud Integrations is advantage