Asst. Store Manager

Company OverviewReliance Retail is India's largest, fastest growing and most profitable retailer with a diversified omni-channel presence. Founded in 2006, the company has revolutionized retail in India by perfecting capabilities across people, processes, and technology. Serving more than 193 million loyal customers through 15,000+ stores in over 7,000 cities, Reliance Retail continues to enhance stakeholder value via superior quality products and unmatched shopping experiences.This opportunity is with METRO Cash & Carry India (MCCIN). MCCIN, a unit of Reliance Retail Ventures Ltd., is India's leading wholesale company, with food and non-food assortments, and specializes in serving the needs of Traders, Kiranas; Hotels, Restaurants, and Caterers (HoReCa); Services, Companies, Offices (SCO) and as well as independent businesses. METRO India started operations in India in 2003 and was the first company to introduce cash-and-carry business format in India. Currently, METRO India operates large format stores under the brand 'METRO Wholesale' across the country.Job OverviewWe are seeking an experienced Asst. Store Manager - Merchandise Mgmnt. to join our team at METRO Cash & Carry India in Ghaziabad. This full-time Manager level position requires a minimum of 8 to 15 years of experience. The successful candidate will actively manage inventory, lead a dynamic team, and ensure an exceptional customer service experience in one of India's most vibrant retail environments.SkillsInventory Management: Expertise in effective management and control of store inventory to minimize loss and maximize efficiency.Visual Merchandising: Ability to create appealing merchandise displays that enhance product visibility and attract customers.Shrinkage Management: Expertise to minimize losses and ensure accurate inventory records.Sales Management: Strong capability to drive sales, understand customer needs, and ensure the meeting of sales targets.Customer Service: Commitment to providing excellent service and enhancing the overall shopping experience for customers.Leadership: Demonstrated ability to inspire, lead, and manage a diverse team for achieving store objectives efficiently.Team Building: Expertise in fostering a collaborative and inclusive work environment to motivate employees and enhance productivity.Problem Solving: Ability to effectively identify, analyze, and resolve issues to improve store operations and customer satisfaction.Roles and ResponsibilitiesDrive Floor Walk-in sales by implementing effective promotional strategies and ensuring an engaging shopping experience.Direct and oversee daily store operations, ensuring compliance with company policies and procedures.Assure stock availability by coordinating timely replenishments and efficient inventory management. Monitor and manage inventory levels, executing strategies to maintain optimal stock levels and reduce business losses.Maintain Display standards by regularly updating planogram to showcase merchandise effectively, enhancing store appearance and attract potential customers.Provide exceptional customer service, addressing and resolving customer queries promptly and efficiently. Improve Customer Service standards by establishing best practices and continuous staff training programs.Lead and mentor store teams, fostering a positive working environment and promoting professional development.Collaborate with senior leadership to develop and implement sales strategies that align with corporate goals.Analyze sales data and metrics to identify opportunities for increased sales and improved customer satisfaction.Ensure operational efficiency by streamlining processes and utilizing technological solutions to enhance productivity.