Aptita | Electronic Data Interchange Analyst | hyderabad
3 weeks ago
Role : EDI Support Analyst
Location :Hyderabad
Experience : 2 to 5+ years
Shift Timings : Nightshift
MUST HAVE:
- Minimum 2 years of computer/technical/call center customer service experience.
- Excellent communication (written and verbal), interpersonal and problem-solving skills.
- Prior experience with Ticketing and CRM software like Salesforce, Zendesk, etc.
- Experience handling emails, calls, and chats
- Experienced in troubleshooting technical issues related to API usage, including connectivity, authentication, data consistency, and performance
NICE TO HAVE:
- Proficient in EDI (Electronic Data Interchange) processes and standards (e.g., EDIFACT, X12, XML) and should be able to monitor EDI transactions to ensure successful exchanges, resolving errors
- Experience in setting up and configuring AS2 communication protocols for secure data transmission
Location : Hyderabad
Shift : Nightshift (WFO)
Notice Period: 30 Days
Email to : sharmila.m@aptita.com
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hyderabad, India Aptita Full timeRole : EDI Support AnalystLocation :HyderabadExperience : 2 to 5+ yearsShift Timings : NightshiftMUST HAVE:Minimum 2 years of computer/technical/call center customer service experience.Excellent communication (written and verbal), interpersonal and problem-solving skills.Prior experience with Ticketing and CRM software like Salesforce, Zendesk,...
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