Aptita | Electronic Data Interchange Analyst | hyderabad

2 weeks ago


Hyderabad, India Aptita Full time
Role : EDI Support AnalystLocation :HyderabadExperience : 2 to 5+ yearsShift Timings : Nightshift

MUST HAVE:Minimum 2 years of computer/technical/call center customer service experience.Excellent communication (written and verbal), interpersonal and problem-solving skills.Prior experience with Ticketing and CRM software like Salesforce, Zendesk, etc.Experience handling emails, calls, and chatsExperienced in troubleshooting technical issues related to API usage, including connectivity, authentication, data consistency, and performanceNICE TO HAVE:

Proficient in EDI (Electronic Data Interchange) processes and standards (e.g., EDIFACT, X12, XML) and should be able to monitor EDI transactions to ensure successful exchanges, resolving errorsExperience in setting up and configuring AS2 communication protocols for secure data transmission

Location : HyderabadShift : Nightshift (WFO)

Notice Period: 30 DaysEmail to :

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