Associate Specialist Technical Support
2 days ago
Our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own. We have a flexible work environment, and fluid career paths. We not only encourage but celebrate internal mobility. We also recognize the importance of purpose, well-being, and work-life balance. Within Empower and our communities, we work hard to create a welcoming and inclusive environment, and our associates dedicate thousands of hours to volunteering for causes that matter most to them.Chart your own path and grow your career while helping more customers achieve financial freedom. Empower Yourself.We are looking for fresh graduates as Associate Specialist Technical Support serves as the primary contact for all inquiries routed through the support tracking tool – Zendesk. The incumbent offers technical support utilizing prioritization and escalation skills to ensure timely resolution of issues received from Clients, advisors, and end users.ESSENTIAL FUNCTIONS:Primary responsibilities include but not limited to resolving client, advisors, and customer support inquiries., sent through the support tracking tool Tracking Tool – ZendeskIssue resolution can involve reporting the issue to the development team or to the third-party aggregator or explaining how product works.Collaborates with Personal Capital engineering to find and fix bugs, prioritize feature requests, and document products and features.Contribute to methodologies, best practices, and techniques to improve the support process.Develop a deep understanding of the Empower Personal Dashboard application.Provide documentation content for our on-line FAQ Support pages.Provides support with other special Projects as assigned.QUALIFICATIONS:Freshers with bachelor's degree in any stream.Ability to evaluate, troubleshoot, and follow-up on customer issues as well as replicate and document for further escalation where required.Fluent in spoken and written English.Shift time 9pm to 6amWe are an equal opportunity employer with a commitment to diversity. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to age, race, color, national origin, ancestry, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, religion, physical or mental disability, military or veteran status, genetic information, or any other status protected by applicable state or local law.
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Technical Support Specialist
1 week ago
bangalore, India phonon, automating outcomes Full timeTechnical Support Specialist Location: Vadodara (Head Office) Experience: Minimum 5 years Role Overview We are seeking a Technical Support Specialist who combines deep technical understanding with strong customer empathy. This individual will serve as the bridge between customers, product, and sales teams — ensuring smooth onboarding, quick resolution of...
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Technical Support Specialist
8 hours ago
Bangalore, India Red Oak Technologies Full timeSince 1995, Red Oak Technologies has been a trusted partner in the tech industry, delivering innovative talent solutions that drive progress. We specialize in quickly acquiring and efficiently matching top-tier professional talent with clients in immediate need of highly skilled contract, permanent or project management based resources. Job Description As a...
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TIBCO Technical Support Specialist
2 weeks ago
Bangalore, India ACL Digital Full timeWe're Hiring: TIBCO Technical Support Specialist - Bangalore Position: TIBCO Technical Support Specialist Experience: 3+ Years Location: Bangalore (On-site) Interview Mode: Mandatory Face-to-Face Interview in Bangalore Company: ACL Digital Shift Timings : 3:30PM/4:30PM We are looking for a skilled and experienced TIBCO Technical Support Specialist to join...
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Technical Support Specialist
2 days ago
bangalore, India Red Oak Technologies Full timeSince 1995, Red Oak Technologies has been a trusted partner in the tech industry, delivering innovative talent solutions that drive progress. We specialize in quickly acquiring and efficiently matching top-tier professional talent with clients in immediate need of highly skilled contract, permanent or project management based resources.Job DescriptionAs a...
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Technical Support Specialist
5 days ago
bangalore, India Insight Global Full timeDirect Hire Location : Will be onsite in Mumbai 5x a week Salary : up to 14 LPA **Need immediate joiners with 30 day notice or less Job Profile Summary: The Technical Support Specialist is responsible for onsite and remote technical support to end-users, troubleshoot hardware and software issues, and ensure smooth IT operations within the organization. Job...
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Technical Specialist Analyst
2 days ago
bangalore, India RBS Full timeJoin us as a Technical Specialist AnalystThis is a rewarding opportunity for a passionate and driven analyst to join our businessWe'll look to you to use your specialist technical knowledge to solve business problems and produce working solutions that will make a difference to our customers and the bankHone your technical expertise in a collaborative, agile...
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Technical Support Specialist
6 days ago
Bangalore, India Kinco Automation Full timeAbout the Company: Kinco is a leading supplier of robotics, industrial automation, and factory digitalization solutions in China. We take intelligent manufacturing as development direction, 1+N as industry layout, establishing deep links with industry-leading customers, providing innovative, high-quality, and economical automation and digital solutions,...
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Technical Support Specialist
5 days ago
Bangalore, India Kinco Automation Full timeAbout the Company: Kinco is a leading supplier of robotics, industrial automation, and factory digitalization solutions in China. We take intelligent manufacturing as development direction, 1+N as industry layout, establishing deep links with industry-leading customers, providing innovative, high-quality, and economical automation and digital solutions,...
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Technical Support Specialist
5 days ago
bangalore, India Kinco Automation Full timeAbout the Company: Kinco is a leading supplier of robotics, industrial automation, and factory digitalization solutions in China. We take intelligent manufacturing as development direction, 1+N as industry layout, establishing deep links with industry-leading customers, providing innovative, high-quality, and economical automation and digital solutions,...
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Technical Support Specialist
1 day ago
bangalore, India Samsara Full timeAbout the role:You will be a part of our frontline support team made up of highly skilled and professional Technical Support Specialists. You will be responsible for responding to customer requests for technical assistance over the phone and chat. Your work will be fast-paced and independent in nature as you will be expected to manage yourself in a way to...
