Technical Support Specialist
4 days ago
Job Overview:We are currently seeking a skilled Customer Support Professional to provide exceptional service and support to our valued customers.Key Responsibilities:Respond to customer inquiries in a timely and professional manner via Zendesk.Process orders and manage service tickets with accuracy and efficiency.Maintain order details in the system with high precision.Prepare and share reports, documentation, and customer updates as required.Collaborate with internal teams to resolve issues and ensure customer satisfaction.Retrieve technical and product-related information to support customer requests.Manage multiple tasks in a fast-paced deadline-driven environment.Requirements/ Computer Skills:A minimum of 3-5 years of experience in customer service or technical support.Familiarity with Zendesk or similar ticketing/CRM platforms.Ability to read engineering drawings, blueprints, or basic technical diagrams.Strong written and verbal communication skills.Proficiency in MS Office 365, Adobe Acrobat, OCR tools, and Visio.Detail-oriented with strong problem-solving abilities.Qualification Required:Bachelor's degree in Mechanical Engineering from a recognized institution.2-3 years of hands-on experience in product design including 2D drafting, 3D modeling, and assembly using standard engineering and CAD tools.Strong understanding of engineering drawings, layouts, tolerances, and basic manufacturing processes.Experience working with customer specifications, technical documents, and product requirements.Preferred Background:Experience in manufacturing, engineering products, construction materials, hardware fittings, or industrial solutions.About the Role:This is an excellent opportunity for a motivated and detail-oriented individual to join our team and contribute to providing exceptional customer service.What We Offer:A dynamic work environment, opportunities for growth and development, and a competitive compensation package.
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Technical Support Specialist
6 days ago
erode, India beBeeTechnical Full timeJob Title: Technical Support SpecialistWe are seeking a highly skilled Technical Support Specialist to join our team. As a key member of our IT department, you will be responsible for providing technical support to employees, managing IT infrastructure, and maintaining secure access to company systems.Responsibilities:Provide remote support for employees'...
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Talkdesk Technical Support Expert
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erode, India beBeeTechnical Full time**Technical Support Specialist for Talkdesk Platform**We are seeking a skilled Technical Support Specialist to provide ongoing technical support and implementation expertise for the Talkdesk platform across multiple projects. The successful candidate will work as a subcontractor to assist with day-to-day operations, troubleshooting, system enhancements,...
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erode, India beBeeBusiness Full timeSenior Business Central Support Specialist NeededWe are seeking an experienced Senior Business Central Support Specialist to provide expert technical and functional support to our end users, troubleshoot system issues, and assist with system enhancements for Business Central.Mentor and train other support specialists to enhance their skills and...
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Technical Support Specialist
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erode, India beBeeSupport Full timeHelp Desk Analyst Job DescriptionProvide technical assistance to users via various communication channels as first line of support.Monitor and supervise IT infrastructure tools.Diagnose and resolve technical incidents, requests or inquiries efficiently.Elevate unresolved issues to higher support levels following established protocols.Document all incidents,...
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HCM Technical Specialist
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erode, India beBeeHcmSpecialist Full timeHCM Technical Specialist Job DescriptionOur team seeks a skilled HCM Technical Specialist to utilize functional knowledge of Compensation and Equity in Oracle, preferably with core expertise in HCM extract, HCM API integration, HDL imports.This role involves hands-on experience with Oracle HCM tools such as OTBI, BI Publisher, and HDL/SDL. Optional...
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Freelance Technical Support Specialist
6 days ago
erode, India beBeeTechnical Full timeTechnical Support Engineer — Global ITWe are seeking highly skilled Technical Support Engineers to join our team of experts. As a key member of our global support initiative, you will work closely with cross-functional teams to provide top-notch technical assistance to customers worldwide.About the Role:Type: Independent Freelance ConsultantLocation: 100%...
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Digital Dentistry Support Specialist
6 days ago
erode, India beBeeCustomer Full timeMEDIT is a global provider of 3D intraoral scanners and a digital dentistry platform based on patented technology.The company develops software for collaborative workflows between dental clinics and labs.It has over 47,000 units installed across 101 countries.A technical customer support specialist will provide assistance for MEDIT products.About The...
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GTM Technical Specialist
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erode, India beBeeGTM Full timeGTM Technical SpecialistWe are seeking a highly skilled GTM Technical Specialist to design and implement our go-to-market engine, automating workflows, integrating platforms, and building data pipelines for measurable growth.Automate repetitive tasks: Design efficient workflows and systems that reduce busywork.Connect the platform ecosystem: Own integrations...
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erode, India beBeeCustomerSupport Full timeAbout the RoleWe are seeking a highly skilled and experienced Customer Support Specialist to join our team. As a key member of our support staff, you will be responsible for providing top-notch customer service to our clients.Your primary goal will be to ensure that our clients receive exceptional support and have a seamless experience with our platform....
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Dynamics 365 CE Technical Specialist
2 days ago
erode, India beBeeTechnical Full timeJob Title: Dynamics 365 CE Technical SpecialistJob Description:We are seeking a highly skilled Dynamics 365 CE Technical Specialist to join our team. As a key member of our organization, you will be responsible for designing, configuring, and customizing Dynamics 365 CE modules, including Sales, Customer Service, Marketing, and Field Service.Design and...
