Delivery Manager

15 hours ago

india LTIMindtree Full time

Description:

Responsible for managing Delivery and Operations of portfolio of projects across IT Operations, Application Development and Maintenance, and Customer Support. Comes with a pragmatic approach to business growth through delivery excellence with direct accountability on profitability, customer satisfaction and people development.


Responsibilities:

  • Manage diverse and large geo-distributed teams; sizes that are in the 100 - 150 FTEs range.
  • Accountability for managing delivery of portfolio of engagements across multiple customers in the IT operations, platform maintenance and customer support domains.
  • Manage customer relationship in the account from delivery perspective and achieve best in class satisfaction.
  • Accountable for fulfilment of new roles and manage end to end process for fulfillment and onboarding.
  • Accountable for key engagement KPIs such as Service Levels and CSAT.
  • Manage operational parameters like revenue recognition, resource utilization, attrition, gross margin, competency mix, campus talent induction etc. and manage business growth effectively.
  • Responsible for people, attrition management, career planning and development of the team. Drive domain initiatives in the delivery organization and have knowledge specific to customer business process.
  • Provide continuous monitoring methods for the stability of existing processes. Conduct regular review of project progress & report status to internal Mindtree delivery leadership. Ensure all projects are compliant to basic PM & delivery processes such as guidance, staffing, invoicing etc.
  • Conceive innovative, high value solutions for clients in areas of technology or process improvement.
  • Identify interdependencies and work to develop plausible solutions. Pro-active Risk and Escalation Management.
  • Contribute towards IG initiatives on People/Process/Technology.
  • Own and drive at least 1 medium/large proposal in the account(s).
  • Willingness to travel domestic and international on a need basis (1-2 times a year).
  • 20+ years of total experience in IT Services and in Delivery.

  • Delivery Manager

    3 weeks ago

    india PTR Global Full time

    About PTR Global:PTR Global is a leading workforce solutions provider that empowers organizations to achieve their business objectives through innovative workforce strategies. We specialize in optimizing contingent workforce management and delivering tailored solutions that drive operational excellence. With a commitment to diversity and inclusion, PTR...

  • Delivery manager

    3 weeks ago

    India PTR Global Full time

    About PTR Global: PTR Global is a leading workforce solutions provider that empowers organizations to achieve their business objectives through innovative workforce strategies. We specialize in optimizing contingent workforce management and delivering tailored solutions that drive operational excellence. With a commitment to diversity and inclusion, PTR...

  • Delivery Manager

    1 month ago

    india PTR Global Full time

    About PTR Global: PTR Global is a leading workforce solutions provider that empowers organizations to achieve their business objectives through innovative workforce strategies. We specialize in optimizing contingent workforce management and delivering tailored solutions that drive operational excellence. With a commitment to diversity and inclusion, PTR...

  • Delivery Manager

    1 month ago

    india PTR Global Full time

    About PTR Global:PTR Global is a leading workforce solutions provider that empowers organizations to achieve their business objectives through innovative workforce strategies. We specialize in optimizing contingent workforce management and delivering tailored solutions that drive operational excellence. With a commitment to diversity and inclusion, PTR...

  • Delivery Manager

    1 month ago

    India PTR Global Full time

    About PTR Global:PTR Global is a leading workforce solutions provider that empowers organizations to achieve their business objectives through innovative workforce strategies. We specialize in optimizing contingent workforce management and delivering tailored solutions that drive operational excellence. With a commitment to diversity and inclusion, PTR...

  • Delivery Manager

    1 month ago

    india PTR Global Full time

    About PTR Global: PTR Global is a leading workforce solutions provider that empowers organizations to achieve their business objectives through innovative workforce strategies. We specialize in optimizing contingent workforce management and delivering tailored solutions that drive operational excellence. With a commitment to diversity and inclusion, PTR...

  • Delivery Manager

    1 month ago

    India PTR Global Full time

    About PTR Global:PTR Global is a leading workforce solutions provider that empowers organizations to achieve their business objectives through innovative workforce strategies. We specialize in optimizing contingent workforce management and delivering tailored solutions that drive operational excellence. With a commitment to diversity and inclusion, PTR...

  • Delivery Manager

    4 weeks ago

    india Collinson Full time

    Total Years of Experience - 12+ years Purpose of the role: a summary of the key deliverables of the roleAt Collinson International Ltd (CIL), the largest operating company within the Collinson Group, we have a powerful vision: to be a strategic partner to leading payment networks, issuers, and travel companies, driving customer engagement and incremental...

  • Delivery Manager

    1 day ago

    India Amtex Systems Inc. Full time

    About Company : Amtex Systems , a global technology innovator with 25+ years of expertise. Specializing in Software Development, IT Consulting, Digital Media, Business Intelligence, Mobile Applications, and Content Management, we're at the forefront of industry evolution caters to diverse sectors, including Technology, Finance, Media, Fashion,...

  • Delivery Manager

    2 days ago

    india Amtex Systems Inc. Full time

    About Company :www.amtexsystems.comAmtex Systems, a global technology innovator with 25+ years of expertise. Specializing in Software Development, IT Consulting, Digital Media, BusinessIntelligence, Mobile Applications, and Content Management, we're at the forefront of industry evolution caters to diverse sectors, including Technology, Finance, Media,...

  • Senior Delivery Manager

    2 days ago

    india Xebia Full time

    Xebia is seeking a results-driven and collaborative professional to join our team as a Senior Delivery Manager. Reporting to the Delivery Head, the successful candidate will be responsible for managing and optimizing the delivery of multiple projects. This role requires strong project management skills, client engagement, and the ability to lead...

  • Senior Delivery Manager

    1 day ago

    India Xebia Full time

    Xebia is seeking a results-driven and collaborative professional to join our team as a Senior Delivery Manager. Reporting to the Delivery Head, the successful candidate will be responsible for managing and optimizing the delivery of multiple projects. This role requires strong project management skills, client engagement, and the ability to lead...

  • Global Delivery Manager

    1 day ago

    India Xebia Full time

    Xebia is seeking an experienced and results-driven professional to fill the role of Senior Delivery Manager. This position is responsible for managing and optimizing the delivery of multiple projects, requiring strong project management skills, client engagement, and the ability to lead cross-functional teams effectively.Experience: 10-15 yearsIndustry:...

  • Cloud delivery manager

    3 weeks ago

    India Deltek Full time

    Manager, Cloud Operations Delivery Position Responsibilities : Work as part of the leadership team that oversees the delivery of our Saa S solutions to ensure elevated levels of customer satisfaction. Interacting closely with established leaders in other countries to align strategies and goals. Function as in in-country lead for a technical account...

  • Cloud Delivery Manager

    3 weeks ago

    India Deltek Full time

    Manager, Cloud Operations Delivery Position Responsibilities : Work as part of the leadership team that oversees the delivery of our SaaS solutions to ensure elevated levels of customer satisfaction. Interacting closely with established leaders in other countries to align strategies and goals. Function as in in-country lead for a technical account...

  • Cloud Delivery Manager

    3 weeks ago

    india Deltek Full time

    Manager, Cloud Operations DeliveryPosition Responsibilities :Work as part of the leadership team that oversees the delivery of our SaaS solutions to ensure elevated levels of customer satisfaction. Interacting closely with established leaders in other countries to align strategies and goals.Function as in in-country lead for a technical account management...

  • Technical Delivery Manager

    3 days ago

    India VRIZE Full time

    Responsibilities Lead and manage the successful delivery of multiple projects and programs, guiding them from conception to completion while ensuring alignment with timelines, budgets, and quality benchmarks. Provide strategic direction and mentorship to the technical delivery team, comprising project managers, program managers, engineers, developers,...

  • Technical Delivery Manager

    3 days ago

    India VRIZE Full time

    Responsibilities Lead and manage the successful delivery of multiple projects and programs, guiding them from conception to completion while ensuring alignment with timelines, budgets, and quality benchmarks. Provide strategic direction and mentorship to the technical delivery team, comprising project managers, program managers, engineers, developers,...

  • Staffing Delivery Manager

    4 weeks ago

    india Microgreen Technologies Full time

    Job Title : Staffing Delivery Manager Location : Bangalore Company : Microgreen Technologies Industry : IT Staffing and Recruitment Experience : 8-12 years in staffing (with a focus on contractual hiring) and account management in staffing companies Key Account : Infosys (or similar large IT clients) Employment Type : Full-Time Job Summary: We are...

  • Staffing Delivery Manager

    4 weeks ago

    india Microgreen Technologies Full time

    Job Title : Staffing Delivery Manager Location : Bangalore Company : Microgreen Technologies Industry : IT Staffing and Recruitment Experience : 8-12 years in staffing (with a focus on contractual hiring) and account management in staffing companies Key Account : Infosys (or similar large IT clients) Employment Type : Full-Time Job Summary: We are...