Delivery Manager

4 weeks ago

india PTR Global Full time

About PTR Global:

PTR Global is a leading workforce solutions provider that empowers organizations to achieve their business objectives through innovative workforce strategies. We specialize in optimizing contingent workforce management and delivering tailored solutions that drive operational excellence. With a commitment to diversity and inclusion, PTR Global fosters an environment of collaboration, growth, and success.


Summary:

As a Delivery Manager at PTR Global, you will be responsible for overseeing and managing the delivery of services to support an enterprise client in the financial services industry. Your primary objective will be to ensure the timely and efficient delivery of projects and services while maintaining the highest standards of quality. You will play a pivotal role in leading cross-functional teams, fostering collaboration, and driving continuous improvement initiatives.


Job Functions:

  • Operating as the lead point of contact for any and all matters specific to your accounts
  • Work with designated Customers and Recruiting team to identify open needs, qualifying those needs, presenting top candidates, and providing candidate interview feedback
  • Drive placements, oversee contract negotiations and agreements to maximize profit
  • Assist recruiting team with weekly submits
  • Ensure the timely and successful delivery of our solutions according to customer needs and objectives
  • Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
  • Develop new business with existing clients and/or identify areas of improvement to meet quotas
  • Forecast and track key account metrics (quarterly results and annual forecasts)
  • Prepare reports on account status for internal stakeholders
  • Assist with challenging client requests or issue escalations as needed


Educational & Experience Requirements:

  • Proven experience as a Delivery Manager in the IT Staffing space
  • Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
  • Proven ability to juggle multiple delivery management projects at a time, while maintaining sharp attention to detail
  • Excellent listening, negotiation and presentation abilities

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