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Tele-Sales and Customer Support Executive

2 months ago

uttar pradesh, India MORE ORGO PRIVATE LIMITED Full time

More Orgo Pvt. Ltd. is looking for a smart and passionate candidate who has experience working in the ever-evolving Food & Beverage Industry as a Lead -Tele Sales & Customer Support. An ideal candidate is someone with a flair for customer acquisition and enriching overall customer experience.

Lead Tele Sales & Customer Support 's day-to-day key responsibilities include:

Achieving monthly customer acquisition targets and actively participating in upselling and cross-selling of our offerings and products
Communicate with B2C customers via phone, email, and chat (feedback and sales support).
To keep abreast with and educate our customers about our offerings and products across verticals (OMKITCHEN Just Organic, OMJOOS, OMDAIRY and OMSWEETS)
Addressing customer complaints and grievances and generating a positive customer experience outcome.
Maintain daily orders and customer feedback related MIS to support business decisions
Research competitors and suggest ways to improve business/sales.
Market research to gather new prospects data and approach them to generate new leads for corporate vendors

Skills Required:

Strong communication (verbal and written) skills in English and Hindi
Candidates with prior experience in selling Hospitality packages/ Restaurant memberships will be preferred.
Well-versed with Excel, Word, and PowerPoint

Years of Experience Required: 5+ years
Educational Qualifications: Graduate. Degree/Diploma in Hospitality/ Food & Beverage Industry will be preferred
Job Location: Noida (Uttar Pradesh)
Job Type: Full Time (Work from Office in Noida)- 6 days a week
We are open to considering candidates in Mumbai as well.

CTC: Up to 10 Lakh Per Annum