Tele Sales- Customer Care
4 days ago
Job: Tele sales
- Customer Care
Shift Timings: Day Shift
Work Type: On Site
Language: English, Hindi
Skills: Excel, Calling
Experience: 0 - 3 years
Qualification: Graduation (10 + 2 + 3)
Age: 18 - 30 years
Location: Noida
We are currently seeking enthusiastic individuals to join our team as Customer Service Representatives for our BPO Process located in Noida. This role involves handling inbound calls and conducting cross-selling activities to our valued customers.
**Responsibilities**:
- Answering incoming calls promptly and professionally
- Providing exceptional customer service by addressing inquiries and resolving issues
- Identifying opportunities for cross-selling and upselling products or services
- Maintaining accurate records of customer interactions and transactions using Excel
- Collaborating with team members to achieve performance targets and goals
*
- **Requirements**:
- Excellent communication skills in English and Hindi
**Benefits**:
- Competitive salary package
- Performance-based incentives
- Comprehensive training and development programs
- Opportunities for career advancement
- Positive and supportive work environment
- Proficiency in Microsoft Excel
- Previous experience in tele sales or customer service is preferred but not required
- Graduation (10 + 2 + 3) from a recognized institution
- Age between 18 to 30 years
No B.tech Graduates
Pay: ₹16,500.00 - ₹17,500.00 per month
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
**Education**:
- Bachelor's (required)
**Experience**:
- total work: 1 year (required)
- Sales: 1 year (required)
**Language**:
- Hindi (required)
- English (required)
Work Location: In person
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