Tech Support Specialist

7 days ago

india beBeeSupport Full time

Tech Support SpecialistWe're seeking a Tech Support Specialist to join our team. In this role, you'll be responsible for delivering exceptional end-user computing support.Key Responsibilities:Provide remote technical assistance to users with day-to-day application issues, leveraging strong communication and troubleshooting skills.Deploy and manage applications using various tools, including SCCM, Altiris, and Marimba.Troubleshoot printer and antivirus-related issues, as well as ensure seamless VPN connectivity.Develop and implement effective patch management strategies, utilizing deployment tools whenever possible.Requirements:6-10 years of experience in tech support or a related field.Familiarity with scripting languages, including PowerShell, VBScript, and Batch Scripts.Excellent problem-solving skills and the ability to think critically in high-pressure situations.Strong teamwork and collaboration skills, with a focus on driving team activities and tasks forward.Bonus Points:Experience with MAC and iPad devices.Knowledge of deployment tools and vulnerability management.

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