Senior Technical Operations Expert

4 days ago


vijayawada, India beBeeTechnical Full time

About UsWe're passionate about empowering businesses to succeed.Our mission is to create a level playing field, where all businesses benefit from access to smarter payments and financial services solutions that accelerate their cash flow, help them get paid faster, and give them a better understanding of their finances.We're committed to building innovative products that meet the evolving needs of our customers.Your RoleAs a Senior Application Support Engineer, you will be a leading member of our team shaping and owning our commitment to excellent and highly available service delivery.You'll deliver projects improving service delivery, be a primary point of contact for escalated product issues, and own the triage, investigation and resolution of complex technical issues.You'll also participate in application monitoring using logs, data stores, internal tools and dashboards, and be part of our incident response team responding to alerts and bearing some on-call responsibilities.Key Skills and ExperienceA strong technical background with excellent troubleshooting, analytical and data skills is required, including familiarity with AWS services, active SQL skill set, release management toolset and service reporting tools.Experience in software companies with a customer-facing product is highly valued. You have the ability to manage multiple, competing tasks & priorities with ease in a fast-moving environment.



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