Global Technical Solutions Expert

2 days ago


vijayawada, India beBeeCustomerChampion Full time

Job OpportunityWe are seeking a highly skilled technical professional to join our Enterprise Support team. As a Senior Technical Support Engineer, you will play a critical role in providing advanced support and product expertise to our largest customers.The successful candidate will have extensive experience in Java support, software services, and system administration for large end-user communities. They will also possess excellent communication skills and be able to communicate complex technical details at an executive level.Key ResponsibilitiesProvide advanced support and product expertise to our largest customersWork with other team members globally to improve support capabilities, capacity, and qualityParticipate in customer-facing calls communicating progress updates, action plans, and resolution detailsRequirements8+ years of experience in Java support, software services, and system administration for large end-user communitiesExperience with operating systems (e.g. Linux, OS X, and Windows)Subject Matter Expertise in multiple Atlassian productsExcellent communication and problem-solving skillsBenefits and PerksAtlassian offers a wide range of benefits and perks designed to support your career growth and well-being. These include health and wellbeing resources, paid volunteer days, and opportunities for professional development.Our CultureWe believe that the unique contributions of all employees create our success. We strive to provide a workplace where everyone feels valued and supported. If you share our values and are passionate about delivering exceptional results, we encourage you to apply.



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