Desktop Infrastructure Specialist

5 days ago

vadodara, India beBeeHardware Full time

Job DescriptionThe ideal candidate will be prepared to travel frequently to remote areas of mapped locations as required by the project.Must be available Monday to Saturday with no holidays on Saturdays except client site holidays.Provide technical support and assistance to end-users regarding computer hardware, peripherals, application, networking, and other related systems.Diagnose and resolve hardware and connectivity issues for desktops, laptops, printers, scanners, and other peripherals as well as application issues also.Key Responsibilities:Install, configure, and upgrade hardware components such as memory, hard drives, CPUs, Motherboard, Screen, and other peripherals as per actual requirements.Conduct hardware repairs and replacements as needed, either on-site or through vendor support channels.Collaborate with other IT staff to troubleshoot complex hardware-related problems and identify root causes.Perform preventive maintenance tasks to ensure the reliability and longevity of desktop hardware based on project requirements.Should perform endpoint compliance check and Physical Asset verification whenever required according to project assignment.Candidate must be able to troubleshoot connectivity issues related to Cat5 or Cat6 LAN cables, troubleshoot LAN cables, and perform LAN redressing in switch racks.

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