Chief Technical Support Professional

1 day ago

bhavnagar, India beBeeCustomer Full time

Technical Support ExpertiseAtlassian offers flexible work arrangements to eligible candidates allowing employees to choose their preferred working environment.We are seeking a customer champion who drives alignment and improvement across product and operations teams. You will focus on enhancing the broader customer experience and having a visible global impact on process, product, and team.Key responsibilities include:Providing advanced support and product expertise to our largest customersCollaborating with other team members globally to improve support capabilities, capacity, and qualityParticipating in customer-facing calls and communicating progress updates, action plans, and resolution detailsQualifications:8+ years of experience in Java support, software services, and system administrationExperience with operating systems (e.g., Linux, OS X, Windows)Subject Matter Expertise in multiple Atlassian products (e.g., Synchrony, AWS, Azure)Benefits:We offer a dynamic and supportive work environment that fosters growth and collaboration. If you are passionate about delivering exceptional customer experiences, we encourage you to apply.Working at Atlassian means being part of a community that values innovation, teamwork, and open communication. We strive to create an inclusive workplace where everyone feels valued and empowered to succeed.

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