Technical Service Professional

3 days ago

bhavnagar, India beBeeCustomerService Full time

Technical Service ExpertWe are looking for a highly motivated and skilled Technical Service Expert to join our team.This role is responsible for providing technical support and advice to customers, ensuring their needs are met and resolved in a timely manner. The ideal candidate will have strong analytical skills, excellent communication abilities, and a passion for delivering exceptional customer service.Provide technical assistance to customers through various channels, including phone, email, and in-person interactions.Troubleshoot and resolve complex technical issues related to our products and services.Collaborate with internal teams, including sales, marketing, and product development, to ensure seamless customer experiences.Develop and maintain in-depth knowledge of our products, services, and industry trends to provide expert guidance to customers.RequirementsTo be successful in this role, you will need:A bachelor's degree or higher in Electronics and Electrical Engineering or a related field.A minimum of 5 years of experience in the solar industry, with a proven track record of delivering excellent customer service.Excellent verbal and written communication skills, with the ability to articulate complex technical information in a clear and concise manner.BenefitsAs a member of our team, you can expect:A competitive salary and benefits package.Ongoing training and professional development opportunities.The chance to work with a dynamic and innovative team dedicated to making a positive impact in the renewable energy sector.Join Our TeamIf you are passionate about delivering exceptional customer service and are committed to excellence in your work, we would love to hear from you. Please submit your application, including your resume and a cover letter outlining your qualifications and experience.

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