Senior Technical Customer Success Manager
1 day ago
Department: Customer Success / Client SolutionsReports to: Director/VP of Customer Success About the Role:We are looking for a Senior Technical Customer Success Manager to join our growing team. This is a client-facing role focused on ensuring successful adoption and value realization of our SaaS solutions. The ideal candidate will come from a strong analytics background, possess hands-on skills in SQL and Python or R, and have experience working with dashboarding tools. Prior experience in eCommerce or retail domains is a strong plus.Responsibilities:Own post-sale customer relationship and act as the primary technical point of contact.Drive product adoption and usage through effective onboarding, training, and ongoing support.Work closely with clients to understand business goals and align them with product capabilities.Collaborate with internal product, engineering, and data teams to deliver solutions and enhancements tailored to client needs.Analyze customer data and usage trends to proactively identify opportunities and risks.Build dashboards or reports for customers using internal tools or integrations.Lead business reviews, share insights, and communicate value delivered.Support customers in configuring rules, data integrations, and troubleshooting issues.Drive renewal and expansion by ensuring customer satisfaction and delivering measurable outcomes.Requirements:7+ years of experience in a Customer Success, Technical Account Management, or Solution Consulting role in a SaaS or software product company.Strong SQL skills and working experience with Python or R.Experience with dashboarding tools such as Tableau, Power BI, Looker, or similar.Understanding of data pipelines, APIs, and data modeling.Excellent communication and stakeholder management skills.Proven track record of managing mid to large enterprise clients.Experience in eCommerce, retail, or consumer-facing businesses is highly desirable.Ability to translate technical details into business context and vice versa.Bachelor's or Master's degree in Computer Science, Analytics, Engineering, or related field.This is a remote jobNice to Have:Exposure to machine learning workflows, recommendation systems, or pricing analytics.Familiarity with cloud platforms (AWS/GCP/Azure).Experience working with cross-functional teams in Agile environments.
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Technical Customer Success Manager
1 week ago
bangalore, India Adopt AI Full timeTechnical Customer Success Manager (CSM)Location: Bangalore, IndiaEmployment Type: Full-timeAbout Adopt AI:Adopt AI is on a mission to transform applications—legacy or modern—into intelligent agents. We empower businesses to automate workflows, improve operational efficiency, and deliver exceptional user experiences. Join our fast-growing, impact-driven...
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Customer Success Technical Manager
2 weeks ago
Bangalore, India Adopt AI Full timeTechnical Customer Success Manager (CSM) Location: Employment Type: Full-time About Adopt AI: Adopt AI is on a mission to transform applications—legacy or modern—into intelligent agents. We empower businesses to automate workflows, improve operational efficiency, and deliver exceptional user experiences. Join our fast-growing, impact-driven team and help...
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Technical Customer Success Manager
4 days ago
Bangalore, India Adopt AI Full timeTechnical Customer Success Manager (CSM) Location: Bangalore, India Employment Type: Full-time About Adopt AI: Adopt AI is on a mission to transform applications—legacy or modern—into intelligent agents. We empower businesses to automate workflows, improve operational efficiency, and deliver exceptional user experiences. Join our fast-growing,...
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Technical Customer Success Manager
1 week ago
bangalore district, India Adopt AI Full timeTechnical Customer Success Manager (CSM) Location: Bangalore, India Employment Type: Full-time About Adopt AI: Adopt AI is on a mission to transform applications—legacy or modern—into intelligent agents. We empower businesses to automate workflows, improve operational efficiency, and deliver exceptional user experiences. Join our fast-growing,...
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Senior Customer Success Manager
3 days ago
bangalore, India AppsFlyer Full timeLocation:Bangalore, IndiaType:Full-timeTeam:Customer SuccessAbout AppsFlyerAppsFlyer is a global leader in mobile measurement and marketing analytics. With 25+ offices worldwide, we help the world's top brands grow smarter through data. Our culture is built on ownership, empathy, and a relentless focus on customer success.We believe in local empowerment...
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Customer Success Manager
2 weeks ago
bangalore, India ColorTokens Inc. Full timeLocation: Bangalore (on site)Experience Level: 8 to 10 yearsAbout ColorTokensAt ColorTokens, we empower businesses to stay operational and resilient in an increasingly complex cybersecurity landscape. Breaches happen—but with our cutting-edge ColorTokens Xshield™ platform, companies can minimize the impact of breaches by preventing the lateral spread of...
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Senior Manager
1 week ago
Bangalore, India MoveInSync Full timeLocation: India (travel as and when required) Experience: 6–8 years Function: International Growth - Customer Success About the Role We are looking for an experienced Senior Manager/Associate Director in the International Growth team in Customer Success and Delivery to own post-sales success for our key global enterprise accounts. The role will ensure...
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Senior Customer Success Manager
1 week ago
Bangalore, India MoveInSync Full timeIndia (travel as and when required) Experience: 6–8 years International Growth - Customer Success We are looking for an experienced Senior Manager/Associate Director in the International Growth team in Customer Success and Delivery to own post-sales success for our key global enterprise accounts. The role will ensure smooth implementation, adoption, and...
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Customer Success Manager
1 week ago
bangalore, India ColorTokens Inc. Full timeLocation: Bangalore (on site) Experience Level: 8 to 10 years About ColorTokens At ColorTokens , we empower businesses to stay operational and resilient in an increasingly complex cybersecurity landscape. Breaches happen—but with our cutting-edge ColorTokens Xshield™ platform , companies can minimize the impact of breaches by preventing the lateral...
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Senior Director Customer Success
1 week ago
bangalore, India Locus Full timeJob Title: Senior Director Customer SuccessLocation: Bangalore (On-site; full-time)About LocusBattle-tested in 350+ deployments across 30+ countries, Locus is an agentic Transportation Management System for all-mile, all-channel, trusted by enterprises like Unilever, Nestlé, and Siam Makro. The platform unifies orders, capacity, and carrier networks into...
