Salesforce Technical Strategist

5 days ago

Aurangābad, India beBeeLead Full time

Salesforce Senior Tech LeadJob Overview:We're seeking a seasoned Salesforce professional to lead our team of developers and support engineers, driving ongoing Salesforce Managed Services.This role involves serving as a Level 2 technical escalation point, resolving complex issues, maintaining platform stability, and ensuring seamless communication with stakeholders.The ideal candidate will oversee daily operations, ticket triage, sprint planning, coding standards, deployment best practices, and review processes.Key responsibilities include conducting root cause analysis for recurring issues and implementing preventive measures.Regular transparent communication with client stakeholders is crucial regarding ticket status, SLAs, and blockers.Requirements:Leadership experience in managing teams of Salesforce developers and support engineers.Strong technical skills and ability to drive issue resolution.Excellent communication and problem-solving skills.Able to maintain platform stability and ensure smooth communication with business stakeholders and internal teams.Benefits:Prominent opportunities for growth and professional development.An inclusive and supportive work environment.A competitive compensation package that recognizes individual contributions.Other Considerations:Familiarity with Salesforce best practices and continuous improvement methodologies.Ability to conduct root cause analysis and implement corrective actions.

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