Senior ServiceNow Professional

22 hours ago

mangalore, India beBeeServiceNow Full time

Technical Lead ServiceNowThe primary objective of this position is to lead a team of professionals responsible for managing and maintaining ServiceNow services. This involves overseeing the resolution of incidents, processing service requests, and implementing platform enhancements.The Technical Lead will allocate tasks to team members based on their skillsets, workload, and project requirements.They must ensure seamless communication with customers, gathering and clarifying their requirements, providing regular updates on project progress, and guaranteeing customer satisfaction.To be successful in this role, candidates should possess a deep understanding of ServiceNow configuration, customization, and administration, as well as proficiency in JavaScript, HTML, CSS, and REST/SOAP APIs.Necessary Skills:Strong knowledge of ServiceNow configuration and customization.Proficiency in JavaScript, HTML, CSS, and REST/SOAP APIs.Key Responsibilities:Manage incoming ServiceNow-related tasks.Allocate tasks to team members.Serve as the primary liaison with customers.About This Position:This is an exceptional opportunity for a seasoned professional to leverage their expertise in leading a high-performing team and driving business outcomes through effective ServiceNow management.

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