Relationship Manager

2 days ago

north delhi, India ICICIDirect Full time

This role is open in multiple locations- Delhi, Mumbai, Bangalore, Pune, Kolkata, Hyderabad, Ahmedabad, Chennai Key Responsibilities : To be involved into relationship building and management with the customer for sales and services of financial products of ICICI group (E.g., Online Trading Account, Client Activation and Retention, Mutual Funds, Investment Advisory, Wealth Management) To manage assigned client base through virtual/client visits and provide financial / investment advisory, develop new relations through referencing and other sources To generate leads for quality NCAs and act as productive resource by meeting objectives thereby ensuring fulfillment of budgetary expectations of the organization To be active in client engagement/reach out in assigned campaigns/activity which happens time to time for effective outcome To deliver the desired business expectations/objectives by maintaining customer relationship To manager customer meetings and sales process as part of his/her reporting structure To consciously deliver support to reporting manager in increasing profitability To conduct market research for generating business thereby adding for revenue generation To ensure customer satisfaction through effective customer service and query handling To explore new areas and ways to achieve productivity To prepare and maintain MIS report Skill Set : Should be a good communicator Should have customer orientation Should have strong interpersonal skills Should be confident and possess positive approach Should have analytical skills

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