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Global Strategic Partnership Executive
3 weeks ago
Senior Alliance ManagerThe Senior Alliance Manager will be responsible for driving the company's strategic partnership with Microsoft.Develop and implement a comprehensive partner program, including access management, commercial marketplace solution management, lead tracking & referral submissions, claim submissions, Azure revenue tracking, and issue resolution.Manage the global administration of Microsoft Partner Center, ensuring ongoing communications with Marketing & Sales on lead performance, funnel progression, conversion rates, ACR influence, claims status, incentives attainment, and marketplace KPIs.Coordinate Microsoft Advanced Specialization processes with the PMO, including evidence collection, audits, renewals, and timeline management.Market-facing integration: Ensure ongoing communications with Marketing & Sales on lead performance, funnel progression, conversion rates, ACR influence, claims status, incentives attainment, and marketplace KPIs; provide regular business reviews and dashboards.Reporting & analytics enablement: Partner with reporting/analytics functions to design and maintain executive-ready dashboards (e.g., ACR influence/credit, co-sell pipeline status, incentive attainment, claim cycle times, marketplace performance); ensure data integrity and single source of truth.Program knowledge ownership: Monitor and interpret program changes, publish internal updates and playbooks, brief leadership, and maintain internal guidance for teams.Enablement & upskilling: Lead ongoing enablement on certifications vs. designations (e.g., Solutions Partner requirements), competency gaps, renewal risks, and uplift plans; coordinating training calendars and exam support in partnership with People/PMO.Analysis & business insights: Analyze trends, top deals, pipeline velocity, co-sell accept/convert rates, win rates, incentives leakage/disputes, and other metrics to identify actionable insights for leadership and stakeholders.Process excellence: Drive continuous process improvement and automation across Partner Center operations (process mapping, documentation, internal audit preparation, audit support, and compliance).ALIANDO is an equal-opportunity employer committed to Diversity, Inclusion & Belonging.