Agriculture Customer Support Executive
4 days ago
Why this role existsWe organise reliable farm labour for horticulture (starting with Nashik’s grape belt). Farmers get timely, skilled crews; workers get dignified, transparent jobs. We need a Marathi-fluent support executive with hands-on agriculture exposure to be the trusted voice between farmers, mukkadams (labour supervisors) and our field teams.What you’ll doFarmer & Labour Helpline (Marathi-first): Handle inbound/outbound calls and WhatsApp for pruning, harvesting, tying, thinning, dipping, onion/tomato work, banana fruit care, etc.Booking orchestration: Convert validated requests into confirmed work orders; coordinate crew allocation with Field Ops; share reporting/SOPs.Issue triage: Escalate absenteeism, quality disputes, transport delays, or accommodation issues to District/Field Ops; close the loop fast.CRM hygiene: Log every interaction; tag crop, acreage, village/cluster, pruning/harvest window; maintain farmer and labour profiles.Farmer education: Explain packages of practices, task windows, and labour readiness in clear Marathi aligned to the local horticulture calendar.Season readiness: Run reminder cadences before pruning/harvest windows; nudge deposits and documentation.Must-have (non-negotiable)Fluent Marathi 2+ years in agriculture/horticulture (FPC, agri-inputs retailer, pack-house, agri-services, vineyard/orchard experience).Working knowledge of horticulture cycles (ideally grapes; plus tomato, onion, banana). You can converse with farmers about pruning windows and activity sequencing.Comfort with tools: WhatsApp Business, basic CRMs, Google Sheets/Excel.On-ground comfort: Willing to do field calls/verification within clusters when needed (10–30% time, seasonal).Nice to haveB.Sc. (Agri/Hort) or Diploma in Horticulture.Experience with Nashik belt/FPCs, mukkadams, or labour contracting.IVR/tele-support tools (e.g., Exotel), basic data entry speed, Marathi typing.Prior customer support or telesales in agri services.What we offerMission with measurable grassroots impact.Rapid growth path into Team Lead / Cluster Support Lead as we scale.Competitive pay + performance bonuses; travel reimbursement for field days.How to applyEmail careers@bharatintelligence.aiwith:CV,2-minute Marathi voice note explaining your past work with farmers/FPCs (2–3 bullets). Subject: CSE (Agri) – Please do not apply if you do not have agriculture/horticulture experience or Marathi fluency.
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Agriculture Customer Support Executive
4 days ago
Mumbai, India Bharat Intelligence Full timeWhy this role existsWe organise reliable farm labour for horticulture (starting with Nashik’s grape belt). Farmers get timely, skilled crews; workers get dignified, transparent jobs. We need a Marathi-fluent support executive with hands-on agriculture exposure to be the trusted voice between farmers, mukkadams (labour supervisors) and our field teams.What...
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Agriculture Customer Support Executive
4 days ago
mumbai, India Bharat Intelligence Full timeWhy this role exists We organise reliable farm labour for horticulture (starting with Nashik’s grape belt). Farmers get timely, skilled crews; workers get dignified, transparent jobs. We need a Marathi-fluent support executive with hands-on agriculture exposure to be the trusted voice between farmers, mukkadams (labour supervisors) and our field teams....
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Agriculture Customer Support Executive
5 days ago
Mumbai, Maharashtra, India Bharat Intelligence Full time ₹ 40,00,000 - ₹ 80,00,000 per yearWhy this role existsWe organise reliable farm labour for horticulture (starting with Nashik's grape belt). Farmers get timely, skilled crews; workers get dignified, transparent jobs. We need aMarathi-fluent support executive with hands-on agriculture exposureto be the trusted voice between farmers, mukkadams (labour supervisors) and our field teams.What...
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Agriculture Officer
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Navi Mumbai, India Freight Wings Full timePosition : Agriculture OfficerLocation : Taloja, MumbaiJob DescriptionThe Agriculture Technical Officer will ensure effective planning and design and successful implementation and supervision of Agriculture extension interventions, including cropping and livestock in Raising the Villages partner communities in the East, as part of our core methodology. Roles...
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Mumbai, Maharashtra, India Crisil Full time ₹ 12,00,000 - ₹ 24,00,000 per yearRole OverviewThe Agriculture Specialist will be responsible for providing technical expertise in the design, implementation, and evaluation of agriculture-focused projects. The incumbent will lead the assessment of agricultural value chains, farm productivity, and market systems, and contribute to the formulation of evidence-based recommendations through...
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Mumbai, India APTO SOLUTIONS - EXECUTIVE SEARCH & CONSULTANTS Full timeProfile- Customer Service Executive Experience- Fresher to 2 Years Location- Mumbai JOB DESCRIPTION Should knowledge of Excel Should handle inbound and outbound calls. Should handle customer escalation calls. Should escalate the pending work as per escalation level. DESIRED PROFILE Diploma/Any Degree Should speak Hindi is a must.