Quality Analyst

WE ARE HIRING FOR BPO QUALITY ANALYST WORK FROM OFFICE SALT LAKE SECTOR 5 KOLKATAMUST HAVE BPO QUALITY ANALYST EXPERIENCE FOR 1 YEAR FOR THE SAME ON PAPERSMUST KNOWN 7 QC TOOLSMUST HAVE GOOD KNOWLEDGE OF QUALITY ANALYSTMUST BE FROM KOLKATA CANDIDATES NEED IMMEDIATE JOINERSSHARE YOUR CV TO HR NAMITA Job Type: PermanentPay: ₹20, ₹22,000.00 per...

We are seeking a detail-oriented and analyticalQuality Analystto ensure that our software solutions meet the highest standards of quality, usability, and performance. The role involves designing and executing test plans, identifying and tracking defects, and collaborating closely with development teams to enhance product reliability and ensure quality...

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Hi Team,PrimaOmega Marketing Pvt LTD is hiring UK Telecom Quality Analyst. Find the JD in below-Core responsibilities· Monitoring and Auditing: Regularly review customer interactions (calls, chats, emails) to assess service quality, accuracy, and compliance with scripts and policies.· Performance Analysis: Analyze call and performance data to identify...

Hiring Senior QA Roles and responsibilities : Review and analyze system specifications Collaborate with QA Engineers to develop effective strategies and test plans Execute test cases (manual) and analyze results Evaluate product code according to specifications Create logs to document testing phases and defects Report bugs and errors to development teams...

Exbo Group/Kena International is looking for an exceptional individual to join our transaction services team. This is an opportunity to become an integral member of a rapidly growing business with limitless upside as our team scales and an opportunity to directly contribute in building our growing practice. The Senior Analyst will play a crucial role on our...

Exbo Group/Kena International is looking for an exceptional individual to join our team to help grow our Tax practice. The Analyst will play a crucial role during all stages of the Tax Due Diligence and will provide Tax Compliance services to support our clients as we scale.The Tax Analyst will play a crucial role in joining our tax function at Exbo Group....

**Role Purpose** The purpose of this role is to conduct audits to ensure quality compliance within the account. **͏**: **Do** - ** Conduct process quality audits as per plan** - Conduct various process audits (1 audit/ agent/ week) as per procedure and guidelines - For agents identified in the bottom quartile of performance, conduct 3 audits/ agent/...

Chat, Calls, Mails & Social Media Auditor – Support QualityLocation: Kolkata / Pune (Work from Office)Department: Customer Experience & QualityTimings: 11:00 AM – 8:00 PM | Weekly Off: Rotational (6-day workweek)Join House of EdTech – Where Precision Meets ImpactAt House of EdTech (Goenka Kachave LLP), we believe every learner deserves a world-class...

Core responsibilitiesMonitoring and Auditing: Regularly review customer interactions (calls, chats, emails) to assess service quality, accuracy, and compliance with scripts and policies.Performance Analysis: Analyze call and performance data to identify trends, patterns, and areas for improvement.Agent Feedback and Coaching: Provide one-on-one feedback to...