Quality Analyst

Job description for Quality AnalystThe Quality Analyst (QA) is responsible for monitoring and evaluating inbound and outbound calls to ensure performance standards, customer experience, and compliance guidelines are met. The QA will provide actionable insights, feedback, and recommendations to agents and team leaders, aiming to improve service quality, agent...

Urgently hiring Senior Business Analyst ** Experience as Business Analyst into IT is mandatory.Roles and Responsibilities -Interact with prospects and understand their business goals.Perform detailed requirement elicitation and gathering.Create appropriate UML diagrams to help prospects understand the various aspects of the project.Create business...

   Quality Assurance Analyst -  5 yrs. Automation Testing , Selenium/Pentaho/ Power Builder+ Microsoft Database knowledge, SQL Experience in Automation testing at project level, able to write samplequery to find the duplicate elements from a table, indexing in Database   Develop test plans, test cases and test scripts to ensure that all requirements...

We're Hiring – Quality Analyst (BPO Process)FastInfo Pvt. Ltd. is looking for a skilled Quality Analyst to join our team in Salt Lake, Kolkata.Experience: Minimum 1 year in BPO Quality / Call AuditingSalary: As per industry standardsKey Responsibilities:Audit calls/chats and ensure process qualityShare feedback to improve agent performanceTrack ZTP & Fatal...

About ClientHiring for One of the Top most Prestigious Multinational CorporationsJob Title :Team LeadQuality AnalystProcess TrainerQualification :Only Graduates**NOTE: Walk-in interview will be in Kolkata but work location will be Hyderabad / Bangalore**Relevant Experience :Quality Anlayst- 4 + year exp in International customer serviceProcess Trainer- 2+...

About the Role: ​We are seeking a detail -oriented and proactive Inside sales manager with at least 3 to 5 years of experience in inside sales. The ideal candidate will be responsible for monitoring and evaluating of calls from the business development (BD) and customer relationship management (CRM) teams to ensure quality standards are met. This role...

Quality AnalystJob description. If Interested share your resume at recruitment-PURPOSE OF THE POSITIONThe Quality Analyst (QA) in the Healthcare Accounts Receivable (AR) and Medical Billing team plays a critical role in maintaining service excellence by ensuring compliance with billing standards, payer guidelines, and internal processes. The QA monitors...

We are seeking a detail-oriented and analyticalQuality Analystto ensure that our software solutions meet the highest standards of quality, usability, and performance. The role involves designing and executing test plans, identifying and tracking defects, and collaborating closely with development teams to enhance product reliability and ensure quality...

Job Description We are actively seeking a highly analytical and detail-oriented Quality Analyst to join our client's team through Acme Services. This pivotal role is responsible for monitoring and evaluating the quality of customer interactions, identifying areas for improvement, and contributing to enhanced performance and customer satisfaction. The ideal...

HIRING ALERT#Hiringalert We're Hiring – Quality Analyst (BPO Process)Location: Salt Lake, KolkataCompany: FastInfo Pvt. Ltd.** Experience: Minimum 1 year in BPO Quality / Call Auditing** Salary: As per industry standards Key Responsibilities:** Audit calls/chats and ensure process quality** Share constructive feedback to boost agent performance** Track ZTP...