Documentation Expert

1 week ago

tumakuru, India beBeeDocumenter Full time

Documentation SpecialistContribute to customer success by creating high-quality documentation.Key Responsibilities:Develop user manuals, installation/configuration guides, SOPs, release notes, FAQs, and knowledge-base articles.Update legacy documents to meet technical writing standards.Collaborate with developers, product managers, QA, support teams, and subject matter experts for accurate content.Participate in Agile/Scrum ceremonies to align documentation with development cycles.Organize information using structured or topic-based authoring, adhering to style and compliance standards.Conduct peer reviews and SME reviews for consistency, accuracy, and quality across documentation sets.Manage documentation repositories via CMS, version control systems, and enforce robust versioning standards.Provide editorial and mentoring support to junior writers and content contributors.Required Skills & Qualifications:5-9 years of experience in technical writing within software/technology domains.Proficiency with MadCap Flare, Adobe FrameMaker, Help Authoring Tools (HATs) like RoboHelp, HelpSmith.Experience with Agile/Scrum methodologies and synchronization of documentation with sprint plans.Experience in structured (DITA/XML) or topic-based authoring approaches.Proficient in version control systems (Git, SVN) and collaborative platforms like Confluence, SharePoint, Jira.Strong interpersonal skills for interviewing and interacting with SMEs and cross-functional teams.Ability to prioritize and manage multiple documentation projects in fast-paced environments.Experience in video creation is an added advantage.Content/marketing content experience is an added advantage.Qualifications:Bachelor's degree in English, Technical Communication, Computer Science, Engineering, or a related field.Excellent written/verbal communication skills with a focus on clarity, grammar, structure, and style.

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    tumakuru, India beBeeMedical Full time

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    tumakuru, India beBeeExpert Full time

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