Developer Relations Engineer

1 month ago

india Harness Full time

Developer Relations Engineer - Platform


Responsibilities

  • Directly own technical documentation and Release Notes for all platform capabilities
  • Measure, Analyze and constantly improve all Documentation
  • Automate various processes to streamline content delivery
  • Create multi-modal content spanning Tutorials, Blogs, Videos, Whitepapers and more
  • Be hands-on. Develop and maintain resources for developers, such as demos and software tools, code samples, documentation, how-to guides, and tutorials.
  • Present at conferences, meetups as well as organize hands-on workshops
  • Participate in the cloud-native ecosystem and community, building strong relationships with developers, DevOps/Cloud/Platform engineers.
  • Engage external communities like GitHub, Slack, Stack Overflow, Reddit, and Discord to identify new resources that should be created and own the delivery of those pieces.
  • Partner with every Marketing function from Integrated/Events to Product Marketing to develop the best content and great product narratives.

About You

  • 5+ years as a developer and 3+ years in an advocacy or educational role such as developer relations/evangelism, creating technical content, leading a community of developers via forums or events
  • You have 10s of examples of technical educational content aimed for professional developers (e.g. tutorial, video series, blog series, course)
  • At least one professional project using DevOps technologies. Preference for those with expertise in Kubernetes, CI/CD, monitoring and other cloud native tools.
  • Strong understanding of Platforms - Authentication, Security, APIs, RBAC and more.
  • Ability to prioritize competing opportunities and balance user needs versus business priorities
  • Strong competency with Docs as Code / Markdown
  • Stellar written and verbal communication skills
  • Scrappy & Bias for Action

Requirement

  • 5+ years of experience in Engineering / Software Development
  • 3+ years of experience in Advocacy or Educational role such as developer relations/evangelism, creating technical content, leading a community of developers via forums or events
  • Fluency with Markdown
  • Experience with DevOps / Developer Tools
  • Experience in open source
  • Strong communication skills, verbal and written

WHAT YOU WILL HAVE AT HARNESS

  • High learning opportunity
  • Experience building a transformative product
  • End-to-end ownership of your projects
  • Fun work environment
  • Competitive salary, health benefits, early stage Stock Options
  • A great team who will fight beside you in the trenches to accomplish your goals

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