Strategic Solutions Leader
1 week ago
Job OverviewWe are seeking a seasoned Program Manager to join our team, responsible for delivering high-quality solutions that meet and exceed client expectations.The ideal candidate will have a strong background in leadership roles within recruitment solutions, preferably in an MSP environment.This is a fantastic opportunity to showcase your expertise and make a meaningful impact on the organization's success.About the RoleIn this critical position, you will be responsible for providing strategic guidance to ensure seamless service delivery against contractual terms.You will work closely with vendors, suppliers, client hiring managers, and cross-functional teams to drive continuous improvement and innovation.Additionally, you will be expected to develop and implement initiatives to enhance solutions, including sourcing, talent pool management, selection methodologies, and market intelligence.As a Program Manager, you will be accountable for overseeing the management of service delivery, identifying commercial risks, and advising on mitigation strategies.Key Performance Indicators (KPIs) will be tracked to measure the effectiveness of service delivery and compliance with contractual obligations.ResponsibilitiesProvide strategic guidance to ensure seamless service delivery against contractual termsWork closely with vendors, suppliers, client hiring managers, and cross-functional teams to drive continuous improvement and innovationDevelop and implement initiatives to enhance solutions, including sourcing, talent pool management, selection methodologies, and market intelligenceOversee the management of service delivery, identify commercial risks, and advise on mitigation strategiesManage KPIs to measure the effectiveness of service delivery and compliance with contractual obligationsRequirementsTo succeed in this role, you will need:A high level of experience working in a leadership role for a recruitment solution, ideally within an MSP environmentCommercial acumen relating to budget management, account expansion, and resource planningAbility to write and present client-oriented communications, e.g., business casesProven ability to manage multiple projects/tasks simultaneously under pressure/tight deadlinesDesire to interact with people at all levels of an organization and develop strong client relationshipsWhat We OfferWe provide a dynamic and supportive work environment that fosters growth, collaboration, and innovation. You will have opportunities to:Contribute to strategic decision-making and drive business growthDevelop and implement innovative solutions to complex challengesCollaborate with cross-functional teams to achieve shared goalsPursue professional development and certification opportunitiesAbout UsWe are a leading provider of recruitment solutions, dedicated to delivering exceptional service and exceeding client expectations. Our team is passionate about making a difference and driving results through innovative approaches and collaborative partnerships.Contact InformationFor more information about this exciting opportunity, please reach out to us using the contact details provided below:
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Strategic Program Leader
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