Front Office Receptionist

4 weeks ago


chennai, India Sisco Jobs Full time

Job Title Front Office Receptionist
Location Chennai
Salary 14000

  • You will manage the Front Desk operations for all our business and as a Mentor and Student Administrator.
  • Greet the customers walkin enquiries for admissions job interviews and vendors.
  • Ensure that all interactions between the administration employees customers and outside services run as smoothly as possible.
  • Answer telephones and direct the caller to the appropriate Associate.
  • Provide callers with information such as company address directions to the company location company fax numbers company website and other related information.
  • Receiving time stamping sorting and forwarding the incoming mail.
  • Followup with clients/customers
  • Manage documents electronically and prepare reports for the Director.

Mentor:

  • You will have to engage with Students and Parents for the admissions class schedules course completion and future endeavors.
  • Be an active mentor for all students before and after joining the course.
  • Ensure that all online classes and offline classes are running smoothly.
  • Monitor the course schedule and inform the sales team about the completion.
  • Coordinate with trainers and collect information like attendance feedback and reports.

Reporting to the HR & Admin

Required Skills:

  • Any graduate with 1 to 2 years of experience working as a Receptionist Front Office Admin and Front Desk Associate or as a Customer Service Executive facing the customers.
  • Highly professional appearance as the first face of the office.
  • Able to explain the products or services to walkin customers.
  • Good Telephone Etiquette Skills.
  • Excellent communication skills in English and Tamil
  • Should be able to listen understand and communicate well over the phone.
  • Proficient in Microsoft Outlook Excel Word PowerPoint.
  • Problemsolver with good timemanagement abilities.

Quick to action, positive and goal oriented Fluent in spoken and written communication in English & Tamil . Fluency in other languages would be an added advantage Conversant in using MS Office tools Should have had 2 - 6 years experience in B2B Sales in Ed Tech industry

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