Technical Support Specialist
15 hours ago
System Support Engineer Job DescriptionWe are seeking an experienced System Support Engineer to join our team. The ideal candidate will have a strong background in technical fields, excellent customer support skills, and experience working in 24x7x365 Managed Services or SaaS organizations.Job ResponsibilitiesCommunicate clearly with customers via phone and emailPerform mid-level and advanced troubleshooting of technical issuesEngage directly with customers to review quality of service and provide regular updatesSupport incident managers for critical issues and ensure timely resolutionConfigure monitoring tools and automate operational tasksRespond to automated alerts and troubleshoot technical issuesUse ticket systems to provide regular status updates and ensure tasks are completed on timeResearch technical issues using internal and publicly available documentationCollaborate with OEM and 3rd party support providers to resolve issuesRequirementsHigh school diploma required; college degree strongly preferredRelevant certifications such as Cisco CCNA/CCNP/CCIE, Certified Ethical Hacker, or AWS Certified Practitioner / Solution Architect5+ years in a technical field with experience providing customer supportExperience working in 24x7x365 Managed Services or SaaS organizationsAdvanced knowledge of desktop operating systems and server virtualization platformsMicrosoft licensing knowledge and experience managing Cloud infrastructure (AWS / Azure)Preferred SkillsExcellent analytical and trouble shooting skillsDetail oriented with excellent documentation and communication skillsSelf-motivated and passionate about technology with the desire to learn new thingsAbility to administer Windows and Linux systems and related toolsAbility to mentor and train analysts and engineersBenefitsPaid sick timePaid time offProvident FundScheduleMonday to FridayWeekend availabilityWork LocationRemote
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hubballi, India beBeeImplementation Full timeJob OpportunityWe are seeking a highly skilled Technical Support and Implementation Specialist to provide ongoing technical support and implementation expertise for our platform across multiple EMEA-based projects.Provide Level 2 technical support for platform incidents and service requests, utilizing advanced problem-solving skills and knowledge of IT...
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Denodo Technical Specialist
16 hours ago
hubballi, India beBeedenodotechnical Full timeJob Title: Denodo Technical SpecialistWe are seeking a highly skilled Denodo Technical Specialist to join our team.Provide technical support and guidance for Denodo administration and development. Main Responsibilities:Monitor Denodo landscapes during business hours and participate in weekend rotation.Support planned downtime and incident management...
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Customer Support Specialist
2 days ago
hubballi, India beBeeTechnical Full timeJob OverviewThe Customer Support Specialist plays a critical role in implementing and maintaining Marketing AI solutions for clients. This individual serves as the primary technical point of contact, collaborating with cross-functional teams to deliver complex customer projects.Key Responsibilities:Design and implement data pipelines using Uniphore's CDP...
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Technical Support Specialist
5 hours ago
hubballi, India beBeeSupport Full timeJob SummaryWe are seeking a skilled Help Desk Analyst to provide top-notch technical support to our users.The ideal candidate will possess excellent communication and problem-solving skills, with the ability to work under pressure and manage multiple tasks.This is an exciting opportunity for someone who enjoys helping others and is eager to learn and grow in...
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System Support Specialist
2 days ago
hubballi, India beBeeSupport Full timeSystem Support SpecialistWe are seeking a skilled System Support Specialist to join our team. As a key member of our technical support team, you will be responsible for providing expert-level technical support and troubleshooting for T24 COB processes.You will identify and resolve issues in a timely and efficient manner to ensure seamless processing of...
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Denodo Support Specialist
2 days ago
hubballi, India beBeeSupport Full timeJob Title: Denodo Support SpecialistWe are seeking a highly skilled Denodo Support Specialist to join our analytics team.Key Responsibilities:Provide expert-level support for Denodo administration and business-as-usual operations.Collaborate with developers to share best practices and implement efficient solutions.Perform disaster recovery testing and...
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Software Technical Support Specialist
3 days ago
hubballi, India beBeeProblem Full timeTechnical Support Engineer Job DescriptionYou will work closely with the Client Success team to provide Tier-2 client support for software technical issues. You will also collaborate with the Engineering department to debug and resolve the issues.Provide technical assistance to internal and external users, including customer service teams, clients, and...
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Business Central Support Specialist
6 hours ago
hubballi, India beBeeBusinessCentral Full timeJob Title: Business Central Support SpecialistAbout the Role:This position involves providing technical support to end-users of Microsoft D365 Business Central, troubleshooting system issues, and collaborating with cross-functional teams to implement business process improvements.Key Responsibilities:Provide functional and technical support to Business...
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Technical Network Specialist
12 hours ago
hubballi, India beBeeNetwork Full timeJob OverviewA leading telecommunications organization seeks a seasoned Technical Network Specialist to guarantee network stability and reliability through advanced technical expertise and proactive coordination.The role entails complex troubleshooting, creating maintenance requests, collaborating with cross-functional teams, and monitoring network...
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Remote Global Technical Support Specialist
2 days ago
hubballi, India beBeeTechnical Full timeWe are seeking experienced technical professionals to join our global support team. The ideal candidate will have a proven track record of troubleshooting and resolving complex technical issues, with strong communication skills and the ability to work independently in a remote setup.Job DescriptionThe successful candidate will be responsible for handling...