Counselor

1 day ago

Kanpur, Uttar Pradesh, India PW (PhysicsWallah) Full time

Job Title: Counselling Associate Manager

Location: Noida – Head Office

Department: Vidyapeeth

Reports To: Central Counselling Manager / Head – Student Services

Contact: deeksha.rajawat@pw.live

About Vidyapeeth:

Vidyapeeth is a fast-growing education services institution committed to providing high-quality learning and career pathways for students across India. Our Central Counselling team plays a vital role in guiding learners through their academic journeys and ensuring successful admissions and outcomes.

Role Overview:

As a Counselling Associate Manager in the Central Counselling team, you will be responsible for managing a team of counsellors, driving student engagement, ensuring high conversion rates, and delivering a seamless counselling experience. This is a leadership role focused on performance, quality, and empathetic student support.

Key Responsibilities:

  • Team Leadership: Manage, train, and motivate a team of student counsellors to achieve individual and team targets.
  • Student Engagement: Oversee the entire counselling lifecycle – from inquiry handling to admission closure.
  • Quality Assurance: Monitor and enhance the quality of counselling interactions through audits, feedback, and coaching.
  • Performance Tracking: Analyze daily/weekly performance metrics and implement improvement plans as needed.
  • Process Management: Standardize counselling processes, scripts, and follow-ups to ensure consistency and effectiveness.
  • Escalation Handling: Manage high-stakes or escalated student cases with professionalism and empathy.
  • Cross-Functional Coordination: Collaborate with admissions, academics, marketing, and tech teams to support student needs.
  • Reporting: Maintain dashboards, generate performance reports, and present updates to senior leadership.

Requirements:

  • Bachelor's degree required; Master's in Psychology, Education, or Management preferred
  • 4–6 years of counselling or inside sales experience (preferably in education or EdTech)
  • 1–2 years of experience in team handling or managerial roles
  • Strong verbal and written communication skills
  • Ability to lead with empathy, drive performance, and manage change
  • Familiarity with CRM tools and counselling workflow systems
  • Data-driven decision-making skills

Key Skills:

  • Student Counselling & Conversion
  • Team Leadership & People Management
  • CRM & Reporting
  • Performance Analysis
  • Empathy & Problem Solving
  • Process Optimization
  • Conflict Management

Why Join Vidyapeeth?

  • Opportunity to make a real impact in students' lives
  • Dynamic and collaborative work culture
  • Career growth in a rapidly scaling organization
  • Work at the core of education innovation in India

  • Admissions Counselor

    16 hours ago

    Kanpur, Uttar Pradesh, India ️ Emo Matrix Full time ₹ 5,00,000 - ₹ 10,00,000 per year

    Company Description Emo Matrix is a psychology company based in Noida that focuses on promoting creativity and innovation through its products and services. The company aims to impact business, behavior, and imagination through the power of psychology. Emo Matrix's vision is to bring about change through psychology and its mission is to spark creativity and...

  • Admissions Counselor

    18 hours ago

    Kanpur, Uttar Pradesh, India RCPL (Ritusha Consultants Pvt. Ltd.) Full time US$ 40,000 - US$ 80,000 per year

    About the RoleWe are seeking a dynamic and motivatedAdmissions Counselorto join our team. The role involves guiding prospective students through the admission process, providing accurate information about programs, and ensuring a smooth experience from inquiry to enrollment. The Admissions Counselor will serve as the first point of contact and play a...

  • Kanpur School Counselor Position

    4 days ago

    Kanpur, Uttar Pradesh, India beBeeStudentCounselor Full time ₹ 20,00,000 - ₹ 42,50,000

    We are seeking a school counselor to lead the development and implementation of a comprehensive student success program.Develop a counseling program that promotes students' academic achievement and personal growthFoster a supportive learning environment that values diversity and individual differencesEnsure equitable access to opportunities and rigorous...

  • Expert Graphology Analyst

    1 day ago

    Kanpur, Uttar Pradesh, India beBeeGraphologist Full time ₹ 8,00,000 - ₹ 10,00,000

    Unlock the Power of Graphology and Handwriting AnalysisWe are on a mission to revolutionize the Emotional Intelligence (EQ) space by developing India's most advanced EQ Evaluation Platform. Our cutting-edge AI-driven tool combines graphology, psychology, and human behavior insights to empower students, parents, corporates, hiring managers, trainers, coaches,...

  • Business Development Associate

    19 hours ago

    Kanpur, Uttar Pradesh, India Airblack Full time ₹ 10,000 - ₹ 75,000 per year

    Key Highlights: Position : Business Development Associate / Assistant Manager Location : Work from home Experience: 1-10 years of Inside Sales experience Industry preference (sales) : Edtech, Beauty & Wellness, Banking, Insurance or related B2C Timing & shift: 10am to 8pm, 6 working days | Sunday off Language : Telugu and English About Airblack Airblack is...

  • Senior Student Adviser

    3 days ago

    Kanpur, Uttar Pradesh, India beBeeCounsellor Full time ₹ 10,00,000 - ₹ 15,00,000

    As a key figure in student journeys, the Counselling Manager plays a pivotal role in shaping undergraduate applications.Counselling Managers oversee students from initial counselling to university acceptances, leading teams of counselors and collaborating with mentors and editors.Key Responsibilities:Oversee students through undergraduate admissions, from...

  • Global Student Program Coordinator

    3 days ago

    Kanpur, Uttar Pradesh, India beBeeApplication Full time ₹ 8,00,000 - ₹ 12,00,000

    Study Abroad Application ProfessionalThe role of a Study Abroad Application Specialist is pivotal in ensuring a seamless experience for students throughout their admission journey.Manage and process student applications for study abroad programs across various destinations (UK, USA, Canada, Australia, Europe, etc.).Verify and review application documents to...

  • Overseas Admission Counsellor

    19 hours ago

    Kanpur, Uttar Pradesh, India upGrad Study Abroad Full time ₹ 5,00,000 - ₹ 10,00,000 per year

    Key Responsibilities Guide students with their overseas education options after understanding their profile and desired course. Assist students in deciding on the universities/colleges and programs to opt for. Help students build their profile (SOP/LOR/Resume). Advise students on budgeting, expenses and financial planning for their education abroad. Meet...

  • Career Counselor

    19 hours ago

    Kanpur, Uttar Pradesh, India BoostGrad Full time ₹ 5,00,000 - ₹ 10,00,000 per year

    We're hiring: Certified Career Counsellors (Freelance/Part-Time | Remote) Are you passionate about guiding students toward the right career path? Join BoostGrad as a Career Counsellor and help shape the future of thousands of students About the Role: We're looking for 20 experienced freelance or part-time career counsellors who can dedicate at least 40...

  • Legal Counselor

    17 hours ago

    Kanpur, Uttar Pradesh, India Talent Corner Hr Services Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    -Draft and solidify agreements, contracts and other legal documents;-Give accurate and timely counsel to executives;-documentation and company formation related formalities;-Specify internal governance policies;-effective risk management; Required Candidate profile-Communicate and negotiate with external parties;-clarification on legal...