Senior Logistics Specialist

4 days ago

bangalore, India DaMENSCH Full time

CTC - 5-8 L PAWork days - 6, Sunday offDesignation - Senior Logistic SpecialistKey responsibilities:-Take complete ownership of B2B and B2C logistics – from order manifestation, dispatch, partner coordination, tracking, escalations, to return management.Handle courier partners independently – ensure SLAs are met, resolve issues without waiting for reminders.Manage CS escalations – provide timely updates to customer service teams without constant intervention.Proactively monitor shipments – anticipate delays, take follow-ups with partners, and report exceptions.Maintain a professional, solution-oriented attitude with accountability.Coordinate with courier partnersTrack shipments and ensure on-time deliveryHandle returns, re-shipments, and logistic escalationsMaintain daily dispatch records, update inventory movementCoordinate with warehouse / fulfillment teamEnsure smooth pickup & packaging schedulesWork closely with customer support team to solve delivery-related issuesPrepare logistic reports, COD status, NDR (non-delivery reports), etc.Skills & Requirements:Prior experience in logistics, shipping, e-commerce, or warehousing preferredGood communication in English, Hindi and Local LanguageComfortable using shipping dashboardsExcel / Google Sheets skillsCan talk to vendors and logistics teams confidently

  • Senior logistics specialist

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    5 days ago

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