Team Lead

18 hours ago


bangalore district, India Trigent Software - Professional Services Full time

Job description

Role: Team Lead – International Voice Operations

Location: Bangalore

Shift: Rotational (including night shifts)

Experience: 5+ years in a contact center environment, with at least 1–2 years in a team lead/supervisory role

What You’ll Do:

  • Lead and motivate a team of customer service representatives.
  • Monitor performance metrics and ensure KPIs are met.
  • Conduct regular call quality checks and provide coaching.
  • Manage day-to-day operations and handle escalations.
  • Prepare performance reports and drive process improvements.
  • Collaborate with training teams to upskill your team members.

What We’re Looking For:

  • Graduate with 5+ years of BPO/contact center experience .
  • Proven experience as a Team Lead in international voice processes .
  • Strong people management, communication, and problem-solving skills.
  • Ability to thrive in a fast-paced, high-performance environment .
  • Flexibility to work in rotational shifts .

  • Team Lead

    6 days ago


    bangalore district, India Career Guideline Full time

    About the Role We are looking for an experienced Team Leader – Voice Process to manage and motivate a team of customer service executives in our BPO setup. The role requires strong people management skills, the ability to drive performance, and ensuring excellent customer experience through inbound/outbound calls. Key Responsibilities Lead and manage...


  • bangalore district, India AMS Full time

    About the Company As a Team Lead for the Recruitment team in a Recruitment Process Outsourcing (RPO) setup, you will be responsible for managing a team and ensuring the successful delivery of recruitment services to clients. You will oversee the recruitment process, mentor and coach team members, drive performance, and ensure compliance with recruitment...


  • bangalore district, India Firstsource Full time

    Firstsource Solutions is a leading provider of customized Business Process Management (BPM) services. Firstsource specializes in helping customers stay ahead of the curve through transformational solutions to reimagine business processes and deliver increased efficiency, deeper insights, and superior outcomes. We are trusted brand custodians and long-term...

  • Team Lead

    6 days ago


    bangalore district, India rc architecture Full time

    Join Our Team at RC Architecture! Company Overview  RC Architecture is a Bangalore-based design firm known for delivering innovative, high-quality solutions with speed and creativity. We pride ourselves on pushing boundaries while ensuring the wise use of resources, including time and money. Team Lead We’re on the lookout for a passionate, creative,...

  • Inside Sales Team Lead

    16 hours ago


    bangalore district, India Anakage Technologies Private Limited Full time

    🚀 Inside Sales Team Lead – Ideal for Customer Support Leaders Ready to Move into Sales 📍 Location: Bengaluru, India 🕒 Experience: 1–2 years 🏢 Company: Anakage – AI Agentic IT Service Automation Platform 💼 Department: Inside Sales Ready to Pivot from Support to Sales? If you've led customer support, sales operations or client success...


  • bangalore district, India Sosuv Consulting Full time

    Company Profile: We are a technology firm in the UK, and India focussed on the financial services domain. Our clients are the world's major fintech players. We are looking for intelligent, talented and motivated individuals who are up for a challenge and believe in our vision. We are an equal opportunity employer. We value diversity and inclusion and...

  • Team Lead

    14 hours ago


    bangalore district, India Computacenter Full time

    Life on the team As a Team Leader in FLS’s shared service organization with ServiceNow Asset Management is responsible for overseeing the management of contracts and ensuring the efficient use of assets within the ServiceNow platform. You’ll get to work with some of the most talented and passionate people in the business and get exposure to leading...

  • Team Lead

    6 days ago


    bangalore district, India Resollect Full time

    About Us We are Resollect , a fast-growing fintech startup building a full-stack collections and recovery operating system for the ₹80,000 Cr+ debt recovery market. Our platform unifies legal, field, and digital recovery operations, transforming how banks, NBFCs, HFCs, and fin-techs manage overdue accounts, especially in secured lending. Role Overview...

  • Team Lead, Team Lead

    2 weeks ago


    Bangalore, India Amazon Full time

    DESCRIPTION At Amazon we re working to be the most customer-centric company on earth To get there we need exceptionally talented bright and driven people Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers Amazon is seeking Team Lead for its Transportation team Key...


  • bangalore district, India Team Computers Full time

    Position: Regional Product Manager - Cisco Location: Bangalore Industry: IT Experience Required: 7-10 Yrs No. of opening: 1 We have an Opening for Regional Product Manager - Cisco Job Description: •(KRA/KPI’s) for Regional Product Manager - Cisco - Entire Cisco Portfolio Opportunities and lead generation from Vendors Target Setting with Vendors...