Customer Chat Support Executive
1 day ago
About Us:
Onboard Aero Consultant provides consultancy services in sales, logistics, finance, design, IT, and HR for clients in the aviation and fitness industries. We are now seeking a proactive and customer-focused individual to join our team as a Customer Support Executive, handling customer queries via WhatsApp and online platforms.
Key Responsibilities:
· Respond promptly and professionally to customer inquiries via WhatsApp and online channels.
· Provide accurate product/service information and resolve queries effectively.
· Maintain detailed records of customer interactions and feedback.
· Coordinate with relevant internal teams to ensure timely resolution of issues.
· Build positive relationships with customers to enhance satisfaction and loyalty.
· Stay updated with product knowledge, especially fitness equipment, to assist customers better.
Qualifications & Skills:
· Graduate in any discipline.
· Excellent communication skills in English (mandatory).
· Knowledge of Arabic language will be an added advantage.
· Freshers are welcome; prior experience in customer service is a plus.
· Interest and knowledge in fitness equipment will be an added advantage.
· Strong interpersonal skills, patience, and problem-solving ability.
· Basic computer proficiency and familiarity with online communication tools.
What We Offer:
· Opportunity to work with a dynamic and growing team.
· Learning and development in customer service and fitness equipment knowledge.
· Positive and collaborative work environment.Company Description
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Bangalore, Karnataka, India Customer Support Executive Full time- Flipkart Customer Support Role- Qualifications Any Graduate Fluent English Hindi- Experience Freshers Experienced- Salary 14 700 - 20 500 month Quarterly Bonus- Rotational 9 - hour shifts 6 days week - Interview Rounds HR Ops Trainer - Location Kudlugate- Flipkart Semi - Voice Process Jobs- Qualifications Any Graduate Fluent English ...
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