Digital Transformation Lead

1 week ago

dindigul, India beBeeCustomerSuccess Full time

About the RoleAt noon, we're building an ecosystem of digital products and services that power everyday life across the Middle East—fast, scalable, and deeply customer-centric. Our mission is to deliver to every door every day. We want to redefine what technology can do in this region.We're looking for a lead to help us transform our customer support capabilities across businesses and drive growth in the region.You'll play a crucial role in bridging gaps between people, technology, and processes with the goal of embedding AI into all aspects of Customer facing channels.In short, you'll design and implement AI-powered workflows with measurable impact. You'll leverage data to identify key opportunities, collaborate with different teams, and consolidate consumer insights into systems for decision making.Key responsibilities include:Leveraging data to identify key opportunitiesDesigning and implementing AI-powered workflowsCollaborating with different teamsDeveloping and implementing AI for chat and inbound supportUpskilling teams to familiarize and actively use AI capabilitiesPartnering with Learning and Development to create relevant courses and playbooksDefining and tracking key success metrics

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    dindigul, India beBeeCommunication Full time

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    dindigul, India beBeeStrategy Full time

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    dindigul, India beBeeImplementation Full time

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    dindigul, India beBeeLeadership Full time

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    dindigul, India beBeeProject Full time

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    1 week ago

    dindigul, India beBeeDigitalTransformation Full time

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  • IT Industry Transformation Specialist

    2 weeks ago

    dindigul, India beBeeMarket Full time

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  • Digital Transformation Specialist

    2 weeks ago

    dindigul, India beBeeStrategy Full time

    About noonWe're building an ecosystem of digital products and services that power everyday life across the Middle East—fast, scalable, and deeply customer-centric.

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    2 weeks ago

    Dindigul, India Mastech Digital Full time

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    2 weeks ago

    dindigul, India beBeeTransformation Full time

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