Cluster Manager

Job TitleSenior Sales Manager/Sales Manager - BancassuranceFunctionTPD- SalesDepartmentBancassuranceReporting To (Title)Regional/Area Sales Manager - BancassuranceSuperior's Superior (Title)Relationship HeadUnitBirla Sun Life Insurance Company LtdLocationZoneBusinessLife Insurance Date July 2012 1)     Job PurposeTo derive Insurance Business from assigned Relationship/Channel partner in an area or zone, to convince the relationship so they can convince their customer to invest in Birla Sunlife Insurance. To ensure all the pre and post sales support and services to the relationship as well as to the clients along with the team dedicated to the relationship. Ensure not only achieving the target but also to make sure there is a consistent growth in the business every quarter. 2) Dimensions What are the areas (in quantitative terms) the job has an impact on?DimensionRemarks1.Manpower (Nos.)Direct: 3-52.AP TargetRs. 3-5 cr p.a. 3) Job Context & Major Challenges(What are the specific aspects of the job that provide a challenge to the jobholder in the context of the Unit/Zone?Key Challenges for the role –·       Market Volatility as BSLI predominantly sell unit linked policies·       High dependency on third party/relationships who may have their own priorities so alignment is the key.·       Balancing between the process requirement and expectations of the Channel partners  4) Principal AccountabilitiesAccountabilitySupporting ActionsAchieve Targets (Premium & Revenue) in order to contribute in overall growth of the company 1.     Continuous interaction with the channel partners 2.     Mapping all the key decision makers and ensuring that the same information is shared with the superior3.     Aggressively downloading all the RnR activities running by the organisation. Executes smooth function of the sales and other processes in order to maximise business potential.1.     Communicate any process change or change in any rules and regulations by the help of different training module.2.     Ensure that actual sales and service aspects including sales calls, issuance and complaint handling are carried out without any blocksEnsure relevant people in the right place right time in order to maximise the productivity 1.     Understanding the strength of the resource and depending on that allocating job responsibility 2.     Evaluating the opportunity of each business unit and allocating targets as per that3.     Recruit, develop and train team members to maximize productivityExecute the right method of business acquisition in order get the profitable mix for the organisation1.     Scrutinise the business on regular basis and give the relevant information to superiors2.     Interact with the customers through welcome calls Achieve Persistency targets as per the company norms so that renewals take place on time1.     Communicate with customers and 2.     resolve queries as and when required to ensure that renewal takes place on time 5)     Job Purpose of Direct Reports Unit Sales Managers: To achieve the Sales target for the assigned relationship as per the functional goals. Relationships (If Applicable)InternalFrequencyNatureSupport Executive'sTrainers HRIssuance CoordinatorClient ServiceDailyMonthlyAs and When RequiredDailyAs and When RequiredTo Log-in and receipting Policies.For arranging trainings for the team as well as for the relationships.Mainly recruitments and man power related issues.To Ensure the policies are Issued on time.Service related issues.ExternalFrequencyNatureRelationship DailyBusiness Development and to ensure the smooth sailing,  7) Organizational Relationships (Separate Annexure to be   Attached)     Head HR & Admin       Chief Mgr - HRPerf, Comp & Ben.   SIGN-OFFSignatureNameDate Job AnalystSignatureName