Service Desk Architect Position
7 days ago
Job Title: Service Desk Solution Architect_PAN IndiaAbout the Role:We are seeking an experienced Service Desk Solution Architect to design and implement service desk architectures, including workflows, integrations, and data models. The successful candidate will define technical standards and ensure alignment with enterprise architecture.Design and implement modules such as Incident, Request, Problem, Change, and Knowledge Management.Integrate service desk systems with monitoring tools, CMDB, identity providers, and other enterprise systems.Identify opportunities for automation, AI/ML integration, and self-service enhancements.Requirements:To be successful in this role, you will require a Bachelor's or Master's degree in Computer Science, Information Systems, or a related field, and 12+ years of experience in ITSM or enterprise IT architecture, with 3+ years in a solution architect role. Strong analytical, communication, and documentation skills are essential.Preferred Skills:The preferred skills and certifications include ITIL v4 Certification (Foundation or higher), ServiceNow Certified System Administrator / Architect, knowledge of scripting (JavaScript, PowerShell), APIs, and integration frameworks.
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IT Service Desk Solutions Architect
3 days ago
bangalore, India beBeeServiceDesk Full timeJob TitleWe are seeking a highly skilled Service Desk Solution Architect to lead the design and implementation of service desk architectures, ensuring seamless integration with enterprise systems.Key ResponsibilitiesConfigure and customize ITSM platforms to meet business needs.Design and implement modules such as Incident, Request, Problem, Change, and...
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Expert Service Desk Solutions Designer
2 weeks ago
bangalore, India beBeesolution Full timeJob SummaryService Desk Solution ArchitectWe are seeking an experienced Service Desk Solution Architect to design and implement end-to-end service desk architectures. This role involves designing workflows, integrations, and data models to drive business efficiency and customer satisfaction.
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Service Desk Lead
6 days ago
bangalore, India Relevance Lab Full timeThe Service Desk Lead for the Carne Project will be responsible for overseeing the daily operations of the service desk, ensuring that IT support services are delivered efficiently and effectively. This role involves managing a team of service desk analysts, providing technical guidance, and ensuring adherence to service level agreements (SLAs). The ideal...
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Service Desk Lead
5 days ago
bangalore, India Relevance Lab Full timeThe Service Desk Lead for the Carne Project will be responsible for overseeing the daily operations of the service desk, ensuring that IT support services are delivered efficiently and effectively. This role involves managing a team of service desk analysts, providing technical guidance, and ensuring adherence to service level agreements (SLAs). The ideal...
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Service Desk Lead
2 weeks ago
bangalore, India HCLTech Full timeDear Candidate, We have opening for “Service Desk L2 Lead ” role at HCLTech, Nagpur . Please see the below job description and revert with your updated CV in case you find it suitable. GRADE/ ROLE/ SALARY – As per relevant experience and last drawn CTC. To be discussed during the interview. JOB DESCRIPTION: Analyst would be responsible for handling L2...
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bangalore, India Tata Consultancy Services Full timeJob Title: Service Desk Solution Architect_PAN IndiaLocation: PAN IndiaExperience: 12 to 18 YearsJob Description:Required Qualifications:- Bachelor's or Master's degree in Computer Science, Information Systems, or a related field.- 12+ years of experience in ITSM or enterprise IT architecture, with 3+ years in a solution architect role.- Strong experience...
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bangalore, India Position² Full timeJob Description:We are seeking a highly driven Sales Development Representative with Inside Sales responsibilities (30%) to join our growing Business Development team at Position2 in Bangalore. This hybrid role (70% SDR / 30% ISR) will be pivotal in building and nurturing a qualified pipeline for our creative and tech-enabled marketing solutions, with a...
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Service Desk Agent
2 weeks ago
bangalore, India Tata Consultancy Services Full timeRole : Service Desk Agent Experience : 3 to 8 Years Location : Chennai ,Bangalore Interview mode : Weekend Walkin DriveMust-Have** :Should be customer centric and understand the Service Desk (SD) support function. Candidate should be proficient in written and verbal English to provide the required IT services.Candidate must be ready to provide the support...
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Service Desk Agent
1 week ago
bangalore, India Tata Consultancy Services Full timeRole : Service Desk Agent Experience : 3 to 8 Years Location : Chennai ,Bangalore Interview mode : Weekend Walkin Drive Must-Have** : Should be customer centric and understand the Service Desk (SD) support function. Candidate should be proficient in written and verbal English to provide the required IT services. Candidate must be ready to provide the support...
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Service Desk Agent
5 days ago
bangalore, India Tata Consultancy Services Full timeRole : Service Desk Agent Experience : 3 to 8 Years Location : Chennai ,Bangalore Interview mode : Weekend Walkin Drive Must-Have** : Should be customer centric and understand the Service Desk (SD) support function. Candidate should be proficient in written and verbal English to provide the required IT services. Candidate must be ready to provide the support...
