Team Lead

3 weeks ago


bangalore, India Leap Full time
About the Role :
We are looking for a Team Lead - UK for our Bangalore Branch (Jayanagar - WFO).
You will work with the leadership team and counsellors to drive numbers and fuel yours and Leap's growth.
The charter for this role will include :
- Meet Allotted Team targets ( Leads, Applications & Visas)- Contribute in developing a strong & efficient counselling team- Resolve escalations and ensure a smooth student journey- Conduct Training sessions & help build a world-class team of counsellors- Maintain high Satisfaction Ratings- Report & Data Management- Implement Organisational Values, Goals & objectives within the team- Collaborate with internal & external stakeholders to achieve set targets- Pipeline forecast & Management- Identify, analyse and rectify operational issues in coordination with immediate supervisors
Ideal Persona would :
- The candidate should be from Counseling Industry (Mandatory)- In-depth knowledge of UK- 3+ Years of experience in study abroad- Sound Understanding of various courses, admissions process, Visa process, and career options across various disciplines- Experience in Shortlisting universities based on student profiles & preferences- Experience in working with CRMs is desirable.- Previous Stakeholder Management Experience (Good to have and will be preferred)- Proficient with MS Office and other Web Conferencing tools.- Hunger to move from an individual counselling role to one where you lead a team and drive numbers.
If you have the skills and experience required for this position and are passionate about international education, we encourage you to apply.

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