Help Desk Expert

1 week ago


anand, India beBeeCustomerSupport Full time

The role of a Senior Help Desk Professional involves delivering high-quality customer service and resolving complex issues through effective communication.Key responsibilities include handling customer escalations, providing resolution-oriented assistance, maintaining customer satisfaction, coordinating with internal teams, and adhering to process guidelines and quality standards.The ideal candidate must possess excellent English communication skills, a minimum of 1 year of documented BPO experience in Customer Support, and be available for rotational shifts and weekly offs.Eligibility criteria include an undergraduate or graduate degree from any stream, strong communication skills, and the ability to join immediately.


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