Customer Service Executive – International Process
2 days ago
Job Title: Customer Service Executive – International Process Location: Spaze Itech Park,unit 1025-1026,10 th Floor,Tower B3,Sohna road Gurugram,Sec-49- 122018 Department: Customer Experience / Operations Experience Required: 7+ years Employment Job Summary: We are looking for a highly skilled and customer-focused professional to join our international customer service team. The ideal candidate should possess exceptional communicationskills, in-depth process knowledge, and a passion for delivering world-class customer experiences. As part of a global organization, you will be responsible for managing international client interactions, resolving queries efficiently, and ensuring customer satisfaction through professional, proactive, and empathetic engagement.Key Responsibilities: Handle inbound and outbound customer interactions via phone, email, and chat for international clients Provide prompt, accurate, and courteous responses to customer inquiries, requests, and complaints Identify customer needs and offer suitable solutions while maintaining service quality standards Collaborate with internal departments to ensure timely resolution of issues and seamless service deliveryMaintain accurate documentation of customer interactions in CRM systems Meet or exceed performance metrics such as response time, customer satisfaction, and quality assurance scores Contribute to process improvement initiatives to enhance efficiency and service excellence Stay updated with product knowledge, company policies, and market trends to provide informed supportRepresent the company with professionalism, empathy, and integrity in every customer interactionKey Skills & Competencies:Excellent verbal and written communication skills in English (additional language proficiency is a plus)Strong interpersonal skills and the ability to build rapport with international clientsSound understanding of customer service principles and best practicesAbility to handle pressure, multitask, and adapt to a fast-paced work environmentAnalytical thinking and problem-solving attitude with attention to detailProficient in Zendesk platform,MS Office, and customer support platformsPositive attitude, team spirit, and a commitment to continuous improvementQualifications:Bachelor’s degree in any discipline (Business Administration, Communication, or related field preferred)7+ years of experience in international customer service or client support rolesExperience working with global clients or in a BPO/IT-enabled service environment preferredWhy Join Us:Opportunity to work with a leading international organizationExposure to global customer service standards and best practicesSupportive work culture that values growth, learning, and employee well-beingCompetitive compensation and career advancement opportunities
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Customer Service Executive
2 days ago
bangalore, India Mobi-Hub Full timeJob Title: Customer Service Executive – International Process Location: Spaze Itech Park,unit 1025-1026,10 th Floor,Tower B3,Sohna road Gurugram,Sec-49- 122018 Department: Customer Experience / Operations Experience Required: 7+ years Employment Job Summary: We are looking for a highly skilled and customer-focused professional to join our international...
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Customer Support Specialist
1 week ago
bangalore, India Customer Support Full time1. Job Role & Requirements Position: International Voice Process Work Mode: Work from Office Location: Hyderabad (Working location: DLF | Interview location: Hitech City) Vacancies: 2002. Candidate Profile Experience: Minimum 1 year in international voice process Education: Graduate (mandatory) Communication: Excellent C1 level English 3. Compensation &...
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International Voice Process Executive
2 days ago
bangalore, India International Center for Strategic Alliances Full timeJob Title: International Voice Process ExecutiveLocation: BangaloreDepartment: Customer Support / BPO / Call CenterJob Type: Full-TimeShift: Night Shift / Rotational (based on process)Experience: 0-3 YearsEducation: HSC / Graduate / UndergraduateJob Summary:We are looking for dynamic and customer-focused individuals to join our International Voice Process...
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bangalore, India Olive Green Consulting Full timeWe’re Hiring! Associate/Senior Associate – Customer Service(International Voice Process) Location: Kharadi, Pune - Shift: Flexible to work in rotational shifts Are you passionate about delivering exceptional customer experiences and have excellent communication skills? We’re looking for energetic and dedicated individuals to join our Customer Service...
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bangalore, India Policybazaar.com Full time______________________________________________________________________________________________ Policy Bazaar is Hiring for Customer Service Professionals Job Title:* Customer Service Executive Location:* Gurgaon Salary:* 2.5 - 4.0 LPA + Unlimited Incentives Company:* Policy Bazaar Job Summary:* Policy Bazaar is looking for highly motivated Customer Service...
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bangalore, India NSEG Pvt. Ltd. Full timeNSEG India PVT LTD. has been a leading provider in outsource process solutions since 2013. NSEG proudly provides superior performance and quality in all our customer service and back-office processes. In NSEG, we thrive to maintain high quality and standards for the services offered to make NSEG the Vendor of choice. Ahmedabad is a branch office where we...
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bangalore, India Clumsy Bumsy Full timeJob Title: Customer Service Executive Location: Sonipat, Haryana / Hybrid Employment Type: Full-time Salary Range: ₹20,000 – ₹30,000 per month Company Website: About Us At Clumsy Bumsy, we craft fresh, healthy meals for cats — made with love, honesty, and a touch of chaos. Every order we deliver is backed by a team that truly cares about pets and...
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Customer Service Specialist
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Bangalore, India Hellowork Consultants Full timeJob Title : Customer Service Executive - Domestic Voice Process Location : Bangalore, India Experience : 1 Year Employment Type : Full-time Education : Graduate (Any discipline) Job Summary : We are looking for enthusiastic and customer-focused individuals with at least 1 year of experience in a domestic voice process to join our Customer Service team in...
