Account Manager

12 hours ago

bangalore, India Weekday AI Full time

This role is for one of Weekday's clientsSalary range: Rs Rs ie INR 8-12 LPA)Min Experience: 1 yearsLocation: banglaoreJobType: full-timeRequirementsWe are seeking a highly motivated and detail-oriented Account Manager with 1–4 years of experience in account management, campaign delivery, or client success roles. This role is ideal for professionals who have worked in high-performance marketing environments such as performance marketing agencies, real estate marketing firms, or B2C go-to-market (GTM) agencies.You will be responsible for managing end-to-end client relationships, overseeing campaign execution (voice-based lead generation or paid media), and ensuring revenue goals are consistently met. The ideal candidate should be data-driven, ROI-focused, and able to translate client goals into actionable plans with measurable outcomes.Key Responsibilities: Client Relationship Management: Serve as the primary point of contact for assigned clients, ensuring their needs and expectations are met. Build strong, trusted relationships through regular check-ins, performance reviews, and consultative discussions. Campaign Execution: Oversee the planning, execution, and optimization of outbound voice campaigns, lead generation efforts, and paid media campaigns. Collaborate with internal delivery teams to ensure timely and quality execution. Revenue Ownership: Take accountability for revenue outcomes across assigned accounts. Proactively identify opportunities to grow client value through upselling and cross-selling of services. Performance Tracking & Analysis: Monitor campaign KPIs across the customer funnel—awareness to conversion. Provide actionable insights and detailed performance reports that align with client ROI expectations. Marketing Funnel & Journey Understanding: Understand and analyze customer buying journeys, conversion funnels, and decision paths. Use this knowledge to improve campaign strategies and client engagement. Collaboration with Internal Teams: Work closely with sales, delivery, operations, and creative teams to ensure campaigns run smoothly from ideation through execution. Bridge the gap between client objectives and internal deliverables. Customer Success & Retention: Ensure high levels of customer satisfaction through proactive account management, performance updates, and strategic support. Anticipate potential challenges and resolve issues before they escalate. What We're Looking For: 1–4 years of experience in account management, campaign management, client delivery, or a related field Prior experience in a performance marketing agency, real estate marketing firm, or B2C GTM agency preferred Strong understanding of marketing funnels, customer journeys, and ROI tracking Exposure to outbound voice campaigns, paid digital media, or lead generation operations Background in customer success, engagement management, or business analytics is a strong plus Excellent verbal and written communication skills Data-driven mindset with proficiency in reporting and campaign analytics Ability to manage multiple clients and projects in a fast-paced environment

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