OCM- Associate Director

8 hours ago

uttar pradesh, India Birlasoft Full time

Responsibilities:As the Organizational Change Management (OCM) Associate Director, you will drive successful ERP/HRIS/CRM transformations by focusing on the people side of change—business processes, systems, roles, and structures. Your key responsibilities include:-Designing and executing change management strategies to boost employee adoption and minimize resistance.-Leading a team of analysts and SMEs to deliver people, process, and technology adoption outcomes.-Building an OCM Center of Excellence with tools, templates, and methodologies to ensure client readiness.-Advising clients on organizational transformation, including technology, process, and culture change.-Mentoring junior team members and supporting their development.-Identifying and mitigating project risks in collaboration with stakeholders.-Contributing to business development through proposals and Statements of Work (SOW).-Collaborating across business units to deliver integrated “One Birlasoft” solutions.Required Skills:• Strong people leadership skills, evidenced by mentoring and managing junior team member performance on multiple projects, while handling practice growth initiatives and individual team member career plans.• Minimum 10 years experience in leading Organizational Change Management teams including Communications, Training, User Centric design, Stakeholder Management, Leadership Alignment and Adoption workstreams in transformational programs.• Change management certification or designation desired e.g. PROSCI, CCMP• The OCM Associate Director will act as a coach for senior leaders and executives in helping them fulfill the role of change sponsor.• The OCM Associate Director may also provide direct support and coaching to all levels of managers and supervisors as they help their direct reports through transitions.• The OCM Associate Director will also support project teams in integrating change management activities into their project plans.• Will need to assist Client in determining appropriate business decisions about go-live strategy as it relates to people readiness and adoption.• Working directly with key business function leaders determine approach for go live about customers, sales orders, service orders, inventory, suppliers, partners, locations, business processes etc. The OCM Associate Director will:• Apply a structured methodology and lead change management activities (i.e. Prosci, Kotter, CCMP)• Apply a change management process and tools to create both a go-live business approach and a strategy to support adoption of the changes required by a project or initiative.Support communication and stakeholder engagement efforts• Conduct stakeholder mapping and analysis to identify key stakeholders and assess their change readiness through surveys, focus groups and various stakeholder engagement tactics• Assess all change impacts arising from process, technology and behavior changes through an impact analysis and summarizing the changes that will start stop and continue• Support the design, development, delivery and management of communications by building communications plans and associated content.Support training efforts• Provide input, document requirements and support the design and delivery of training programs, plans and associated content.

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